BSOD: STOP: 0X0000008E crash dump


  1. Posts : 2
    Windows 7 Home Premium 32bit
       #1

    BSOD: STOP: 0X0000008E crash dump


    Hi,

    I have an eMachines laptop running Win7 Home 32-bit and get the BSOD every time I boot it up, unless I go into Safe Mode. Here is the dump file:

    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\Master\desktop\032213-22729-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18044.x86fre.win7sp1_gdr.130104-1431
    Machine Name:
    Kernel base = 0x82c07000 PsLoadedModuleList = 0x82d504d0
    Debug session time: Fri Mar 22 11:29:20.596 2013 (UTC - 4:00)
    System Uptime: 0 days 0:03:03.796
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    ......
    Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, 44005c, 9f4c669c, 0}

    Probably caused by : aswSP.SYS ( aswSP+3b816 )

    Followup: MachineOwner
    ---------

    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 0044005c, The address that the exception occurred at
    Arg3: 9f4c669c, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    +19
    0044005c ?? ???

    TRAP_FRAME: 9f4c669c -- (.trap 0xffffffff9f4c669c)
    ErrCode = 00000010
    eax=0044005c ebx=00000000 ecx=860a6500 edx=00000000 esi=a44be120 edi=82c89f70
    eip=0044005c esp=9f4c6710 ebp=9f4c6808 iopl=0 nv up ei pl nz na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010206
    0044005c ?? ???
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    PROCESS_NAME: wermgr.exe

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 8f8e1816 to 0044005c

    STACK_TEXT:
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    9f4c670c 8f8e1816 00000002 10c28788 9f4c6834 0x44005c
    9f4c6808 8f8b59e5 8619b6c0 00f4cee0 86b1994c aswSP+0x3b816
    9f4c6838 8f8b359d 00f40000 00010000 8727c014 aswSP+0xf9e5
    9f4c6b14 8f8b49a3 874988a4 8f8f1864 8619c0b0 aswSP+0xd59d
    9f4c6b68 8f8d1f54 87b19bd8 00000b80 9f4c6c84 aswSP+0xe9a3
    9f4c6b8c 82e75523 87b19bd8 00000b80 9f4c6c84 aswSP+0x2bf54
    9f4c6bb4 82e6054e 87b19bd8 00000b80 82d48848 nt!PsCallImageNotifyRoutines+0x62
    9f4c6cd4 82e603ed 86e39030 bfad6b82 00000000 nt!DbgkCreateThread+0xcf
    9f4c6d20 82cb7529 00000000 770a7078 00000001 nt!PspUserThreadStartup+0xf1
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19

    STACK_COMMAND: kb

    FOLLOWUP_IP:
    aswSP+3b816
    8f8e1816 ?? ???

    SYMBOL_STACK_INDEX: 1
    SYMBOL_NAME: aswSP+3b816
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: aswSP
    IMAGE_NAME: aswSP.SYS
    DEBUG_FLR_IMAGE_TIMESTAMP: 50334f5c
    FAILURE_BUCKET_ID: 0x8E_aswSP+3b816
    BUCKET_ID: 0x8E_aswSP+3b816
    Followup: MachineOwner
    ---------

    Any help would be greatly appreciated!

    Thanks!!!!!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Thank you for your help! It works great now. Is this a problem that I am going to have with Win7 and Avast on my other computers? Is it something I did or maybe opened?

    Thanks again!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    On some systems yes, avast! does cause BSODs.
      My Computer


 

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