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Windows 7: bsod, random..

22 Mar 2013   #1

7 x64
bsod, random..

hey, here is the file :Attachment 260619

happens randomly, not time frame between BSOD's and no program/activity will make it happen.
have updated all drives using driver update.(not sure if right thing to do or if the program just tells me there are drivers to update but not)

Computer type
Computer Manufacturer/Model Number
toshiba satellite p500
Windows 7 home premium 64-bit
Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
Graphics Card(s)
ATI Mobility Radeon HD 4650
Hard Drives
mcafee total

My System SpecsSystem Spec
22 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to Seven Forums.
BugCheck E1, {fffff80004170c00, 2, fffffa800b890c80, fffffa800b890c80}
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
kd> lm
fffff880`0b90a000 fffff880`0b952000
fffff880`09563000 fffff880`095ab000
It is never a good idea to run to antivirus app's together.
MSC	"c:\program files\microsoft security client\msseces.exe" -hide -runkey	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
Plus McAfee is a frequent cause of BSOD's. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentialsfrom a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Spybot worked better with XP:
Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
Please remove it: How to uninstall | Spybot ©

Perform a System File Check to check the integrity of all protected Windows 7:
  • Click Start Menu
  • Click All Programs
  • Click Accessories
  • Right click Command Prompt
  • Click Run as administrator
  • Type
  • Code:
    sfc /scannow
  • and press Enter
Full tutorial here:Check your hard drive(s) for errors by running chkdsk:Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
  • Click on the Start button
  • Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  • Select the “Startup” tab.
  • Deselect all items other than the antivirus.
  • Apply > OK
  • Accept then restart.
Full tutorial:Let us know if you continue getting BSOD's after making the changes.
My System SpecsSystem Spec
22 Mar 2013   #3

7 x64


righto, ill get back to you once finished.

My System SpecsSystem Spec

22 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Keep us posted, good luck.
My System SpecsSystem Spec
23 Mar 2013   #5

7 x64

all steps complete. no faults were found.
now to make it do what i hated it doing in the first

ill let you now how i go,

many thanks
My System SpecsSystem Spec
23 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

No problem, take your time.
My System SpecsSystem Spec
29 Mar 2013   #7

7 x64

so far so good. thank you very much. would have never thought it would b something like McAfee and the likes.
My System SpecsSystem Spec
29 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Mark the thread as solved when you are confident.
Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec

 bsod, random..

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