BOSD about week after new video card

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  1. Posts : 2,014
    Windows 7 Professional 64bit
       #31

    Good Job :)

    Thanks for the feedback.

    We will wait to see if your issue is resolved

    cheers

    Dave
      My Computer


  2. Posts : 33
    Windows 7 Home Premium 64
    Thread Starter
       #32

    So I’m not out of the woods yet. The computer does seem more stable, but I did have another BSOD when playing a game, so I ran driver verifier and still got a BSOD on startup, related to HIDCLASS.SYS. So I did the USB tutorial and deleted all non-current USB drivers.



    After that, I enabled driver verifier again, and still got HIDCLASS.SYS BSOD on startup. So I guess my next step is to find a regular simple keyboard and mouse, and run the USB search again and delete everything. While I was in driver verifier I saw a lot of other stuff that could go, such as the drivers for the old video card (GT 220,) and an old printer, so I took those out as well. Also the GPU had another update pushed out, 314.22, so theres always a small chance that might help.


    Also another issue has been coming up. When I start my computer cold in the morning, I need to switch to power on and off 3-5 times before the motherboard splash screen starts. If I don't do this, the computer will run, but never boot up, not even the MOBO. Could this be a driver issue? Or possibly a power supply issue? I don't seem to ever have this problem when restarting my computer while it's already been running.
      My Computer


  3. Posts : 2,014
    Windows 7 Professional 64bit
       #33

    Hi,

    Thanks for the feedback.
    Your crash dated 30/3/2013 is because you uninstalled the stable nvidia driver
    for a later one, which has caused that particular BSOD.

    Please Reinstall the stable nvidia driver using previous posts.

    For the HIDCLASS.sys:
    As you suggested remove present mouse and keyboard (aswell as any other USB devices) and try alternatives to see if your issue persists.

    Ive looked back through your logs and found a few more problem areas
    which may or may not be contributing to your BSOD's:

    AsIO AsIO.sys Mon Apr 06 08:21:08 2009 Asus PCProbe Utility
    AsUpIO AsUpIO.sys Mon Jul 06 03:21:38 2009 ASUS hardware monitoring software related
    ASACPI.sys Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Part of many Asus utilities ASACPI ASACPI.sys Thu Jul 16 04:31:29 2009 (4A5E9F11)
    Please uninstall all ASUS bloatware: PCProbe/ ACPI utilities as these drivers are very old,
    (especially ACPI Utility as its reported it is known for BSOD)
    Clean Factory Bloatware:

    https://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

    Atheros NIC driver AR8131 PCI-E
    L1C62x64 L1C62x64.sys Fri Nov 13 09:47:36 2009 (4AFD2B38)
    Please update your driver here as it is very old:

    http://www.atheros.cz/

    Also found this outdated driver:
    AtiPcie AtiPcie.sys Tue May 05 16:00:22 2009 (4A005486):
    Relates to one of these: ATI PCIE Driver for ATI PCIE chipset or
    ATI PCI Express (3GIO) Filter

    Please look for any relevant drivers and update:

    http://support.amd.com/us/Pages/AMDSupportHub.aspx

    For your Startup issue, I would first begin by testing the Power On switch:

    When the power button is pressed it shorts two pins on the Motherboard Via the Power Switch Connector,
    you need to disconnect that and test the Connector with a multi-meter, this will determine if the switch is working.
    Attachment 262003
    If you do not have a Multi-meter you can always remove the Power Switch Connector at the motherboard
    and using a small screwdriver bridge the two pins, if the computer boots up everytime using this method and
    with no problems, then the wiring or the switch iteslf is at fault.
    Attachment 262008

    Hope this helps

    Cheers

    Dave
    Last edited by Northernsoul55; 31 Mar 2013 at 15:51.
      My Computer


  4. Posts : 33
    Windows 7 Home Premium 64
    Thread Starter
       #34

    Hello,

    Sorry for the delay, it took me a few days to find an old keyboard.

    Northernsoul55 said:
    Hi,
    Thanks for the feedback.
    Your crash dated 30/3/2013 is because you uninstalled the stable nvidia driver
    for a later one, which has caused that particular BSOD.

    Please Reinstall the stable nvidia driver using previous posts.
    Done!

    Northernsoul55 said:
    For the HIDCLASS.sys:
    As you suggested remove present mouse and keyboard (aswell as any other USB devices) and try alternatives to see if your issue persists.
    Done!


    Northernsoul55 said:
    Ive looked back through your logs and found a few more problem areas
    which may or may not be contributing to your BSOD's:
    AsIO AsIO.sys Mon Apr 06 08:21:08 2009 Asus PCProbe Utility
    AsUpIO AsUpIO.sys Mon Jul 06 03:21:38 2009 ASUS hardware monitoring software related
    ASACPI.sys Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Part of many Asus utilities ASACPI ASACPI.sys Thu Jul 16 04:31:29 2009 (4A5E9F11)
    Please uninstall all ASUS bloatware: PCProbe/ ACPI utilities as these drivers are very old,
    (especially ACPI Utility as its reported it is known for BSOD)
    Clean Factory Bloatware:

    https://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html
    I followed the factory bloatware tutorial and unchecked all non-micrsoft components in the services and startup sections of MSConfig. Am I supposed to delete the above drivers specifically? I looked on my "uninstall program" console on the control panel and don't see any ASUS, PCProbe or ACPI programs. Is there another way to delete them?

    Northernsoul55 said:
    Atheros NIC driver AR8131 PCI-E
    L1C62x64 L1C62x64.sys Fri Nov 13 09:47:36 2009 (4AFD2B38)
    Please update your driver here as it is very old:

    ATHEROS drivers for Microsoft Windows (Atheros?????)
    I'm having an issue updating this. I downloaded the most recent, but it doesn't have an auto installer. I tried going through the device manager, to have the program detect the update and install it, but it incorrectly says that the current version is most recent, (even though its not, 1.0.0.17 vs 1.0.0.22) How would I do this manually?

    Northernsoul55 said:
    Also found this outdated driver:
    AtiPcie AtiPcie.sys Tue May 05 16:00:22 2009 (4A005486):
    Relates to one of these: ATI PCIE Driver for ATI PCIE chipset or
    ATI PCI Express (3GIO) Filter

    Please look for any relevant drivers and update:

    http://support.amd.com/us/Pages/AMDSupportHub.aspx
    For this, I am updating the integrated motherboard GPU driver right? Just want to make sure I updated the right thing. I downloaded this:

    "AMD Chipset Drivers"
    AMD Chipset Drivers


    Northernsoul55 said:
    For your Startup issue, I would first begin by testing the Power On switch:

    When the power button is pressed it shorts two pins on the Motherboard Via the Power Switch Connector,
    you need to disconnect that and test the Connector with a multi-meter, this will determine if the switch is working.
    Attachment 262003
    If you do not have a Multi-meter you can always remove the Power Switch Connector at the motherboard
    and using a small screwdriver bridge the two pins, if the computer boots up everytime using this method and
    with no problems, then the wiring or the switch iteslf is at fault.
    Attachment 262008

    Hope this helps

    Cheers

    Dave
    These seems to have gone away, so I will skip this for now.

    Best,
    Marshall

    EDIT: Also, I tried turning on driver verifier and I still get the HIDCLASS.SYS BSOD on startup, so I am attaching my current device manager list. Let me know if you see anything else I should remove. Thanks!
      My Computer


  5. Posts : 2,014
    Windows 7 Professional 64bit
       #35

    Hi Marshall,

    Thanks for the feedback :)
    If the Asus programs are not on your system, then manually delete the drivers,
    especially the ASACPI.sys driver.

    Navigate to:
    C:\windows\system32\drivers
    Look for the drivers and right click and delete. Reboot!

    For your Atheros Driver - Win7 64bit Version 1.0.036, try this one here:
    http://www.atheros.cz/atheros-wireless-download.php?chipset=48&system=5

    For this, I am updating the integrated motherboard GPU driver right? Just want to make sure I updated the right thing. I downloaded this:
    "AMD Chipset Drivers"
    AMD Chipset Drivers
    Correct! :)

    Any signs of BSOD'S recently?

    Cheers
    Dave
      My Computer


  6. Posts : 2,014
    Windows 7 Professional 64bit
       #36

    Remove/update the drivers as per instructions above. Reboot.

    Perhaps try updating your USB Apple Mobile Device drivers, thats all I can guess at?

    Also run the SF Tool again, once done post up the new logs.

    Then try verifier again.

    Cheers

    Dave
    Last edited by Northernsoul55; 09 Apr 2013 at 07:52. Reason: typo
      My Computer


  7. Posts : 33
    Windows 7 Home Premium 64
    Thread Starter
       #37

    Northernsoul55 said:
    Hi Marshall,

    Thanks for the feedback :)
    If the Asus programs are not on your system, then manually delete the drivers,
    especially the ASACPI.sys driver.

    Navigate to:
    C:\windows\system32\drivers
    Look for the drivers and right click and delete. Reboot!
    Dave,

    Thanks! Okay, so for the 3 drivers: (AsIO AsIO.sys, AsUpIO, & ASACPI.sys,) I only found ASACPI.sys in the drivers folder. Not sure if the other 2 got deleted as part of another update. Either way, I deleted ASACPI.sys.


    Northernsoul55 said:
    For your Atheros Driver - Win7 64bit Version 1.0.036, try this one here:
    http://www.atheros.cz/atheros-wireless-download.php?chipset=48&system=5
    Oh good that worked. Done!

    Northernsoul55 said:
    For this, I am updating the integrated motherboard GPU driver right? Just want to make sure I updated the right thing. I downloaded this:
    "AMD Chipset Drivers"
    AMD Chipset Drivers
    Correct! :)
    Perfect, this is installed now.

    Northernsoul55 said:
    Any signs of BSOD'S recently?
    Not too many, but yeah I had a direct X one yesterday (dxgmms1.sys,) and this was with the stable GPU driver (NIVIDIA 306.23). I also had a few lockups which were not BSODs.

    For the verifier, I deleted the apple drivers, and tried again and still got HIDCLASS.sys BSOD. I am attaching the SF Tool update.

    Marshall
      My Computer


  8. Posts : 2,014
    Windows 7 Professional 64bit
       #38

    Your crashes still show HIDCLASS.sys as you said.

    Those two drivers are showning still:
    AsIO AsIO.sys Mon Apr 06 08:21:08 2009 (49D9AD64)
    AsUpIO AsUpIO.sys Mon Jul 06 03:21:38 2009 (4A515FB2)

    Check Start>All Programs\Asus
    Check Start>All Programs\Asus\AsusUpdate
    Are there any Asus Folders/programs there? Update or uninstall.

    Ensure Driver Verifier is disabled.

    Are you able to run Prime95 now?
    https://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html
    Did you follow this tutorial?
    https://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html

    Remove all Lavasoft programs, Adaware/ Adaware tool box..etc.

    Update your Chipset drivers from your Manufacturer's website.

    Cheers

    Dave
      My Computer


  9. Posts : 33
    Windows 7 Home Premium 64
    Thread Starter
       #39

    I found a few programs under ASUS, and removed them. They were ASUS Update, ASUS GPU Tweak, and ASUS EPU-4.

    I confirm verifier is disabled

    I followed the UBS tutorial earlier, and just to double check I did it again and replaced the infcache.1 file again.

    I think I updated the chipset. I followed the setup wizard here, but it didn’t specifically mention the chipset drivers.
    ASUS - M4A78LT-M LE

    Prime 95 still crashes in the first 2 minutes. Question, since I had a direct X crash with the 306.23 Nividea GPU driver, do you think I should try updating to the most recent? I’m attaching an updated SF file.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #40

    Hello Metzler. Are you still on Driver Verifier enabled?
    Code:
    DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
    What is the situation if you disable Driver verifier?
      My Computer


 
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