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#41
Chipset drivers are on the site:
ASUS - M4A78LT-M LE
Attachment 263584
Hi Arc! Yup I have it off. The two recent HIDCLASS.sys BSODs were from when I tried turning it on. The computer has been running decent, but I've had a few lock ups that were not BSOD, and I had a direct X BSOD a day or two ago (dxgmms1.sys.) If you guys want, we can wait and see for a few days and see what errors come up.
That is what I installed, but the wizard seemed to be a general update, not specifically chipset related, so I'm not positive the chipset was updated. But yeah it should be.
If you are sure that you have it off, then the situation is not very good at all. Try to understand me please.... I think I am not describing it too hard .... if you cannot understand it correctly, please ask us.
The computer thinks, as it records in the memory, that it is DV on.
But the fact is, DV is not enabled at all.Code:DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
Then, it is either a virus, or a driver bug.Code:DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
For a virus, scan the system for possible virus infection.
If anything found, good. If not found, it is a driver bug, and the buggy driver is the Keyboard/mouse driver.
I am seeing that your keyboard is operated by i8042prt.sys and kbdhid.sys; and mouse is operated by mouhid.sys and hidusb.sys ..... and no HIDCLASS.sys in your system SoCode:Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )
If the virus scans comes clean, format the C drive and start fresh.
Clean Reinstall - Factory OEM Windows 7
Last edited by Arc; 10 Apr 2013 at 11:14. Reason: typo
Ah okay I understand now. Hmm that does not sound good. I will do this tomorrow morning and report back.
So I formatted the HD and did a clean reinstall of Windows. However, when I tried to play a game (starcraft II,) I got 2 BSOD in a row. I am attaching the SF log.
The zip you uploaded does not contain any crash dump.
Attachment 263838
Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.
Now wait for another BSOD. After it occurs, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
Edit: you need to try it: Windows Update - Reset
1) recommendations :
completely uninstall the old drivers before you installed the new one
2) Check your BIOS and see if there is any update, recently there have been many released ,
as some Intel boards were suffering BSOD problems with Windows.
3) Your RAM may be faulty. I'd suggest running memory test
My mistake, I forgot to change this with the re-installation. Please find attached 2 minidumps.
Sorry, but what is this, and which option should I choose from the tutorial? If it helps, the error codes for windows update fail are 8007065E & 800B0100. EDIT: Nevermind, looks like I should go with option 3.
1. Sorry, which drivers do you mean? 2. I updated my BIOS just one week ago. 3. I ran memtest 2 weeks ago, at 11 passes with no errors.
Both the crash dumps are silent about any probable cause. But in one of them, I got these.
This may be caused by many a things, but the first suspect is a BIOS rootkit. A HDD formatting and clean reinstall is not enough to clean up a rootkit, it requires some specific scans. Scan the system for possible virus infection.Code:fffff880`02ffb638 fffff880`00e01c74 ataport!IdeLogCrbActive+0xe0 fffff880`02ffb668 fffff880`00e0beaa ataport!IdeStartIoCallBack+0x2ea fffff880`02ffb948 fffff880`00e017e1 ataport!IdepFreeCrb+0x3d fffff880`02ffb978 fffff880`00e0945a ataport!IdeCompleteCrb+0x2a fffff880`02ffb988 fffff880`00e0bb53 ataport!IdeDispatchChannelRequest+0xef fffff880`02ffb9a8 fffff880`00e03e32 ataport!IdeTranslateCompletedRequest+0x236 fffff880`02ffba38 fffff880`00e0a336 ataport!IdeStartNextDeviceRequest+0x18e fffff880`02ffbad8 fffff880`00e0c805 ataport!IdeProcessCompletedRequests+0x4d5 fffff880`02ffbc08 fffff880`00e0c114 ataport!IdePortCompletionDpc+0x1b8 fffff880`02ffbd98 fffff880`00e0bf5c ataport!IdePortCompletionDpc
Install Service pack 1 and the other windows updates. Otherwise the system will remain vulnerable to threats.
Learn how to install Windows 7 Service Pack 1 (SP1)Code:Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Service Pack Center - Microsoft Windows
Unplug the SATA cable from the port to which it is connected to the motherboard and plug it to another unused port.
Let us know the results.
Thanks very much Arc. Gotta run to work now, but will do this tonight!