BSOD at random moments and times

jrclancyjr · 24 Mar 2013

I am getting a BSOD at random times and while doing different things. Sometimes I wont get one all day and then other times I will get 2 or 3 within the span of 30 min.

Weather I am playing a game or browsing the web or using Photoshop or even when the computer is not being used.

I did get the Blue Screen Viewer and it says that its the ntoskrnl.exe

Also I have not installed any new hardware into the computer.

And I uninstalled any of the software that I installed around the time it started happening towards the end of February.

I followed the instructions to zip the dump file and attached it (hope I did it right)

Arc · 24 Mar 2013

Hello jrclancyjr.
You said there were various BSODs, but in the zip there is only one crash dump. And it indicates that the BSOD is caused by Eltima Software USB to Ethernet Connector Driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa800759c000, 0, fffff880042c8f0a, 0}

*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys

Could not read faulting driver name
Probably caused by : vuhub.sys ( vuhub+7f0a )

Followup: MachineOwner
---------

And that is really very old.

Code:

fffff880`042c1000 fffff880`042d0000   vuhub    T (no symbols)           
    Loaded symbol image file: vuhub.sys
    Image path: \SystemRoot\system32\DRIVERS\vuhub.sys
    Image name: vuhub.sys
    Timestamp:        Fri Nov 16 21:01:13 2007(473DB7C1)
    CheckSum:         0000C82F
    ImageSize:        0000F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

First try to update it from USB Network Gate for Windows/Linux | Documentation. If any update is not possible, stop using this thing. It should not be compatible with windows 7 very smoothly.

You have lots of ASUS bloatware installed. Better you uninstalled those, as those are often troublesome?

Which antivirus do you use?

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.

Let us know the results.

jrclancyjr · 24 Mar 2013

After I uninstalled the programs last night I ran CCleaner to fix up the registry and in the process I also cleaned up the computer and files, it must have deleted all of the dump files in the process.

I am using ZoneAlarm Extreme Security Monitor for firewall, antivirus and Identity and data protection.

I updated the usb network gate and cleaned up the start up.

What Asus bloatware are you talking about? After my other computer's mother board finally gave out I found this one at Best Buy for $200 back in January and I honestly have not done anything to it besides installing all my old software.

jrclancyjr · 26 Mar 2013

Well its been 2 days since I did the update to that driver and cleaned up the start up and have not gotten a BSOD so I am gonna consider this solved!!!

THANK YOU SO MUCH FOR YOUR HELP!!!!

Arc · 26 Mar 2013

Good to know the situation, mate :)

You are welcome, and if there is any further issue, let us know :)