BSOD help

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  1. Posts : 12
    Windows 7 Ultimate 32 bit
       #1

    BSOD help


    It has been some time that this problem has been occurring and it has been really annoying.
    I tried reinstalling new windows for 2 times but the problem still persists.
    It happens randomly from time to time... the blue screen error shows up saying there has been a problem with your computer and restarts ( it was so fast that i could not see what was written there ).
    Then after the restart, this message shows up.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 8F85FF39
    BCP3: AAE65B1C
    BCP4: AAE65700
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032813-18673-01.dmp
    C:\Users\Alviss\AppData\Local\Temp\WER-33025-0.sysdata.xml

    I also attach the SF Diagnostic Zip file below.

    I would really appreciate any kind of help. Thanks in advance.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 12
    Windows 7 Ultimate 32 bit
    Thread Starter
       #3

    I have already attached the file up there. Sorry about that.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Sorry I missed it.

    Are you using any antivirus?
      My Computer


  5. Posts : 12
    Windows 7 Ultimate 32 bit
    Thread Starter
       #5

    No..I am not using any ... I just reinstalled new windows so there isn't much softwares yet.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

       Note
    Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

       Information
    Errors are sometimes found after 8 passes.

       Tip
    Do this test overnight, before going to bed.

    Upload a screenshot of your hard disk using CrystalDiskInfo:

    Make a hard drive test from the hard drive manufacturers website:
      My Computer


  7. Posts : 12
    Windows 7 Ultimate 32 bit
    Thread Starter
       #7

    I have done the memtest for 8 passes and there seem to be no errors.
    Hard drive seem to be fine as well.
    I have attached the screen shot of the cyrstaldiskinfo.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Update the Broadcom 802.11g Network Adapter driver to its latest.

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\bcmwl6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bcmwl6.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl6.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {c0000005, 8de5df39, a884bb1c, a884b700}
    
    Probably caused by : bcmwl6.sys ( bcmwl6+3ef39 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8de5df39, The address that the exception occurred at
    Arg3: a884bb1c, Exception Record Address
    Arg4: a884b700, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    bcmwl6+3ef39
    8de5df39 8b08            mov     ecx,dword ptr [eax]
    
    EXCEPTION_RECORD:  a884bb1c -- (.exr 0xffffffffa884bb1c)
    ExceptionAddress: 8de5df39 (bcmwl6+0x0003ef39)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000000
    Attempt to read from address 00000000
    
    CONTEXT:  a884b700 -- (.cxr 0xffffffffa884b700)
    eax=00000000 ebx=00000005 ecx=85f76300 edx=8603cfa8 esi=85f2b0a8 edi=a884bc58
    eip=8de5df39 esp=a884bbe4 ebp=a884bc30 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00210246
    bcmwl6+0x3ef39:
    8de5df39 8b08            mov     ecx,dword ptr [eax]  ds:0023:00000000=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  00000000
    
    EXCEPTION_PARAMETER2:  00000000
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82b7d718
    Unable to read MiSystemVaType memory at 82b5d1a0
     00000000 
    
    FOLLOWUP_IP: 
    bcmwl6+3ef39
    8de5df39 8b08            mov     ecx,dword ptr [eax]
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from 8de885ca to 8de5df39
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a884bc30 8de885ca 85f2b0a8 a884bc58 000009ce bcmwl6+0x3ef39
    a884bc44 8de8a696 85f7e318 000009ce 85f2b0a8 bcmwl6+0x695ca
    a884bc7c 8de8af70 ffffffff 85b1f000 85b1f000 bcmwl6+0x6b696
    a884bca8 8de30729 85f2b0a8 00000000 85cc96a0 bcmwl6+0x6bf70
    a884bcc4 8de3b2f8 85b1f000 85cc9658 85d4a028 bcmwl6+0x11729
    a884bcdc 884312ca 85cc96a0 85cc9680 a884bd00 bcmwl6+0x1c2f8
    a884bcec 82c28460 85d4a028 85cc9680 84b1b4e0 ndis!ndisDispatchIoWorkItem+0xf
    a884bd00 82a90aab 85cc9658 00000000 84b1b4e0 nt!IopProcessWorkItem+0x23
    a884bd50 82c1cf5e 80000000 b2c6c8d6 00000000 nt!ExpWorkerThread+0x10d
    a884bd90 82ac4219 82a9099e 80000000 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  bcmwl6+3ef39
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: bcmwl6
    
    IMAGE_NAME:  bcmwl6.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d5a322c
    
    STACK_COMMAND:  .cxr 0xffffffffa884b700 ; kb
    
    FAILURE_BUCKET_ID:  0x7E_bcmwl6+3ef39
    
    BUCKET_ID:  0x7E_bcmwl6+3ef39
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm bcmwl6
    start    end        module name
    8de1f000 8e230000   bcmwl6   T (no symbols)           
        Loaded symbol image file: bcmwl6.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl6.sys
        Image name: bcmwl6.sys
        Timestamp:        Tue Feb 15 13:58:36 2011 (4D5A322C)
        CheckSum:         0040E61B
        ImageSize:        00411000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  9. Posts : 12
    Windows 7 Ultimate 32 bit
    Thread Starter
       #9

    I click the update driver in device manager to that adapter and it said it is up to date.
    How do i update it to the latest manually?
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10
      My Computer


 
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