New
#1
Blue Screen Fatal Error
Windows 7.
My electric went off during configurations & I have ended up, after trying to follow the instructions to fix it, with a blue screen with Stop: c000021a fatal error, computer shut down, the verification of a knownDLL failed system process terminated unexpectedly with a status of 0x000012f (0x003aa170 0x00000000 ) the system has been shut down, wrote on it.
I have tried a system restore, putting it back to a date of a previous configuration, but it tells me I do not have enough space on my c drive to carry out the restore.
I, like many more users no doubt, don’t want to lose my family photos & videos, as well as work, can this be fixed & can my work be saved?
I can’t understand how this can happen. Does this mean that every person who has a computer configuring when the electric goes out, suffers with this?
Thank you.
John