BSOD Win7 0x1E ntoskrnl.exe with dmp

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  1. Posts : 9
    Windows 7 Ultimate
       #1

    BSOD Win7 0x1E ntoskrnl.exe with dmp


    This has been annoying me for awhile. I thought it was because my computer was overheating, my chipset would get to 85 Celsius so i installed another fan. That is obviously not the issue because it is still blue screening.

    Report from "WhoCrashed" v 4.01
    --------------------------------------------------------------------------------------------------------
    On Tue 3/26/2013 12:37:30 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\032613-11200-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFFA80064935B2, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    --------------------------------------------------------------------------------------------------------

    I downloaded the debugging tool for windows to open the dmp file but I couldnt make much use of it.
    Please look at my attached dmp file. I would greatly appreciate if someone could assist me with this, the computer I use is for business so it is becoming a real issue. Thank you greatly for your time

    EDIT: Ran the SF Diagnostics Tools and included the zipped results.
    Last edited by Joystik; 26 Mar 2013 at 11:11.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 9
    Windows 7 Ultimate
    Thread Starter
       #3

    Thanks koolkat77, newb alert here. pardon my ignorance.

    Ran the SF diagnostics and uploaded the zipped results folder, editing OP.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Please post the following report before we proceed:
      My Computer


  5. Posts : 9
    Windows 7 Ultimate
    Thread Starter
       #5

    My computer crashed within a minute of running the windows genuine activation diagnostic tool, interesting.


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {803D5AC0-05A2-49D9-9645-DEFBB96170BE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{803D5AC0-05A2-49D9-9645-DEFBB96170BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2910941206-1291919903-2596469352</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP45T-UD3LR</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20090224000000.000000+000</Date></BIOS><HWID>11123007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0112013
    Installation ID: 009932079061616540469613496941497606821696193825070562
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/26/2013 3:54:52 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAEAAAADAAAAAwABAAEAonYWvEwKRrwMNYQ05L/iX5iyihyw9ZqIZPNJjHCaJo6Oiswx

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    EUDS GBT
    SSDT PmRef CpuPm
    SLIC GBT GBTUACPI
      My Computer


  6. Posts : 9
    Windows 7 Ultimate
    Thread Starter
       #6

    Computer lagged, accidental double post.
      My Computer


  7. Posts : 2,663
    Windows 8.1 Pro x64
       #7

    Are you aware that your license is counterfeit?
      My Computer


  8. Posts : 9
    Windows 7 Ultimate
    Thread Starter
       #8

    Eh go figure. A friend helped me put it together, I let him do the install at his place.
    As long as it works I suppose, but I would really like to get this machine fully functional. I work with web design in Dreamweaver and I have web conferences, I can't afford to have that business process interrupted. Would you please help me in fixing it?
      My Computer


  9. Posts : 2,663
    Windows 8.1 Pro x64
       #9

    We can't offer assistance to people with that attitude towards piracy, as per the forum rules, so you will have to reinstall with genuine media before we can help you.

    https://www.sevenforums.com/general-d...ease-read.html

    Tom
      My Computer


  10. Posts : 9
    Windows 7 Ultimate
    Thread Starter
       #10

    I did not pirate it, I explained that a buddy of mine did the install process. I just talked to him and he did verify he had a pirated disk but I did not originally know that. If anything this has reinforced that pirated material can harm you.
      My Computer


 
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