BSOD come out of nowhere while using laptop


  1. Posts : 1
    Window 7 Ultimate x64
       #1

    BSOD come out of nowhere while using laptop


    Hi guys,

    while im using my laptop, my laptop suddenly show blue screen. It been several time to me and i hope the expertise on this can help me to fix this. Below i will attact my Diagnostic file by the Diagnostic Tools. Thanks
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,

    From your crash dump files:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, fffffa800ab46b90, fffff80000b9c3d8, fffffa8005c10bd0}
    *** WARNING: Unable to verify timestamp for ew_juwwanecm.sys
    *** ERROR: Module load completed but symbols could not be loaded for ew_juwwanecm.sys
    Probably caused by : ew_juwwanecm.sys
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Firstly Please uninstall Daemon tools as it is well known for BSOD.
    Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
    Once uninstalled please go here and remove the SPTD driver itself with this tool if present:

    http://www.duplexsecure.com/en/downloads

       Warning
    If the uninstall button is grayed out when you run the program you dont need to do anything and can close the window, if it is not click it and allow it to run. DO NOT click the install button as it will install a driver known to cause BSODs onto your system.


    Please uninstall ESET anti-virus and as an alternative:
    Microsoft Security Essentials.
    Recommended from a strict BSOD perspective, compatibility & stability
    compared to other antiviruses/internet security software.

    Microsoft Security Essentials - Microsoft Windows

    Once installed and updated run a full system scan.

    Driver issues that are contributing to your BSOD's:

    *** WARNING: Unable to verify timestamp for ew_juwwanecm.sys
    *** ERROR: Module load completed but symbols could not be loaded for ew_juwwanecm.sys
    Probably caused by : ew_juwwanecm.sys
    Relates to: HUAWEI Mobile Connect - Bus Enumerate Device
    Either Update it or uninstall it, or try the carrier that provided the modem:

    http://www.huaweidevice.com/worldwide/downloadCenter.do?method=index&type=software

    fffff800`00b9c8f8 fffff880`080d9ed8Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    igdkmd64+0x2bfed8
    Relates to: Intel Graphics driver
    Choose Automatically scan your system and install any relevant drivers:

    http://downloadcenter.intel.com/Default.aspx

    fffff800`00b9c638 fffff880`0884afbfUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Relates to: nVidia Video drivers
    Please choose Option 2 and update your drivers here:

    http://www.nvidia.com/Download/index.aspx

    fffff800`00b9c368 fffff880`0944214cUnable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    athrx+0x3414c
    Relates to: Atheros network adapter driver (AR9002WB), please update:

    http://www.atheros.cz/

    Please post back any observations / feedback

    cheers

    Dave
    Last edited by Northernsoul55; 27 Mar 2013 at 16:23.
      My Computer


 

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