Asus UL80J laptop keeps getting BSOD

  1. Posts : 3
    Windows 7

    Asus UL80J laptop keeps getting BSOD

    I've had my Asus UL80J laptop (Windows 7) since August 2010 and I don't know why or how to explain it, but I tend to get the BSOD whenever I'm away from the house using WIFI. So for example, when I'm at home I have it on my desk plugged in with an ethernet cable and I've almost never had any problems. However, when I take my laptop to class and use WIFI I get all sorts of issues. Just today, I got two blue screens and then the third time it just flat out froze!!! Usually the error listed on the blue screen is "system service exception", but there have been others as well. These are some other problems I've been having:

    1.) Sometimes my WIFI totally shuts off, and the only way to fix it is to run the Windows trouble shooter to "Turn on wireless accessibility." Usually this works but other times I need to do a total restart.

    2.) When I start my computer up sometimes it takes like 10-15 minutes for the Internet to start working after I log on to my account. For example, I'll click on the FireFox icon on my desktop but it doesn't start, and while Internet Explorer does open up, its just a blank screen and the page doesn't load.

    3.) I've also noticed often times that the fan/hard drive from inside the laptop seems to working pretty hard from the noise that it gives off.

    Does anyone have any any idea what the problem might be or how I should go about trying to get this fixed?
      My Computer

  2. Posts : 15,030
    Windows 10 Home 64Bit
      My Computer

  3. Posts : 3
    Windows 7
    Thread Starter

    Alright I've attached the file.
      My Computer

  4. Posts : 15,030
    Windows 10 Home 64Bit

    I will check it as soon as I can.
      My Computer

  5. Posts : 3
    Windows 7
    Thread Starter

    Did you forget?
      My Computer

  6. Posts : 15,030
    Windows 10 Home 64Bit

    piotrkol1 said:
    Did you forget?
    Looks like I did

    fffff880`0a74c000 fffff880`0a776000   mfeapfk.sys
    fffff880`0e502000 fffff880`0e54c000
    fffff880`0e5b1000 fffff880`0e5db000   mfeapfk.sys
    fffff880`0a9d6860  fffff880`010a0100Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfehidk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
    Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
    Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public

    DO NOT start the free trial of MalwareBytes. Unselect the option when prompted.

    • Run disk check on your hard drive for errors Disk Check

    • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

    Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
    Spybot has caused problems with windows in the past, please uninstall it.
    • Heat:

    Only use the laptop on a hard surface with nothing blocking any of the vents.

    Use a laptop cooling pad if possible

    Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).

    Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
    • For monitoring heat of the system, use Speccy or HWMonitor:

    • Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+

    Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

    Do this test overnight, before going to bed.
    Let us know the results.
      My Computer

  7. Posts : 15,030
    Windows 10 Home 64Bit

    Any update?
      My Computer

  8. Posts : 15,030
    Windows 10 Home 64Bit

    Hello..any update?
    Have your blue screen issues been resolved.
      My Computer


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