BSOD when put in to sleep mode


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD when put in to sleep mode


    Good afternoon, I keep getting BSOD usually when the computer is in sleep mode, although it has happened when not in sleep mode usually after rebooting from a BSOD.

    I think I've done the crash dump thing correctly please see attached file.

    Any help on sorting this would be greatly appreciated.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    McAfee is a frequent cause of BSOD's. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

    We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Run a full scan with both (separately) once downloaded, installed and updated.

    Let us know the results.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Excellent, thanks for the reply.

    Couple of threats found after scanning, now removed along withMcAfee, so far so good, done what I was trying do earlier when I kept getting BSOD and its not happened again, fingers crossed its now solved.

    Again thanks very much for your time and reply.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Be sure to remove all the nasties from the system.

    Then perform then carry out these steps:

    Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
    • Click on the Start button
    • Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    • Select the “Startup” tab.
    • Deselect all items other than the antivirus.
    • Apply > OK
    • Accept then restart.

    Full tutorial:

    Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.

    To do this, follow these steps:
    1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    2. At the command prompt, type the following command, and then press ENTER: sfc /scannow
      The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    SFC /SCANNOW Command - System File Checker

    Scan your system with the following:


    Check your hard drive(s) for errors by running chkdsk:
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Any BSOD's since your last post?

       Tip

    • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

      My Computer


 

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