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BSOD with Returned_at-bad-irql error
I frequently get the BSOD screen in the attachment.
What can I do to fix it?
Last edited by TechTeachr; 28 Mar 2013 at 16:38. Reason: Adding SF Diagnostic File
I frequently get the BSOD screen in the attachment.
What can I do to fix it?
Last edited by TechTeachr; 28 Mar 2013 at 16:38. Reason: Adding SF Diagnostic File
Thank you, I added it to my original post and this post.
Last edited by TechTeachr; 28 Mar 2013 at 17:30. Reason: Adding SF Diagnostic File
Some of the files are missing from your upload, please run the tool again and wait for it to complete then upload the unedited output
I am attaching the SF file again.
You shouldn't be using two antivirus software. McAfee is a frequent cause of BSOD;s please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
- Microsoft Security Essentials, Free antivirus for windows
- Malwarebytes Anti-Malware Free
- Good and Free system security combination
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.
To do this, follow these steps:
- Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
- At the command prompt, type the following command, and then press ENTER: sfc /scannow
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
SFC /SCANNOW Command - System File Checker
Check your hard drive(s) for errors by running chkdsk
Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
- Click on the Start button
- Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
- Select the “Startup” tab.
- Deselect all items other than the antivirus.
- Apply > OK
- Accept then restart.
Full tutorial:
Thank you, this seems to have solved my problem.
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