BSoD Win 7 Pro 64bit @ various times but usually to do w/ lvrs64.sys

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  1. Posts : 86
    Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit
       #1

    BSoD Win 7 Pro 64bit @ various times but usually to do w/ lvrs64.sys


    I have been getting BSoD for awhile now but it seemed to have slowed down .. until recently. I am not sure if it is caused by the same issue as before as this time the cause seems to be a different driver related to MalwareBytes. I don't know how to read these however so I am not sure if I am understanding them correctly and I need your help.

    Here is all the information I can think to include:

    Windows 7 Professional x64bit
    AMD x3 Phenom 8650 Triple-Core 2.30 GHz
    M3A78 Pro (Chipset : AMD 780)
    4096 KB (4 x 1024 DDR2-SDRAM )
    ATI Radeon HD 4850
    PSU: ATX550
    Keyboard: Logitech G110
    Mouse: Logitech MX518
    Webcam: Logitech HD Webcam C510

    HDD's:
    C: 300 GB (WDC WD3200AAKS-75L9A0 ATA)
    D: CD/DVD (ASUS DRW-2014L1 ATA)
    E: 180 GB (WDC WD2000JB-00REA0 ATA)
    F: 600 GB External Backup HDD (WD 6400AAV External USB)
    others:
    Generic Compact Flash USB Device
    Generic mircroSD USB Device
    Generic MS/MS-PRO USB Device
    Generic SD/MMC USB Device
    Generic SM/xD-Picture USB Device


    I ran the SF Diagnostic Tool but for some reason it didn't save to the desktop (it said it did but I couldn't find it) so I will try again when I am not in safemode.

    I do have this information however from BlueScreenView (I got that from nirsoft.net):

    Bug Check String: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code: 0x1000007e
    Parameter 1: ffffffff`c0000005
    Parameter 2: fffff880`06457f8a
    Parameter 3: fffff880`03c1d898
    Parameter 4: fffff880`03c1d0f0
    Caused By Driver: mbam.sys
    Caused By Address: mbam.sys+102dad0
    Crash Address: lvrs64.sys+2f8a

    I have attached that dmp file along with the 2 previous ones in a zip called kabo0m_Minidump.zip

    I have also attached the BlueScreenView txt readout as BSoD_March19th_27th_and_28th_2013.txt

    I will run the SF_Diagnostic_Tool file once I reboot and load into normal windows as I am in Safe Mode right now. At that time I will then append that to this thread. I just didn't want to lose this information so I am posting this now.

    Thank you.
    Last edited by kabo0m; 29 Mar 2013 at 04:45. Reason: Added particular hard drive info to reflect that I have an old C drive.. just in case it mattered at all..
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Hi Kabo0m


    mbam.sys is malwarebytes .

    Uninstall the program and reinstall the newer version .

    lvrs64.sys is your Logitech camera software

    Driver for your Logitech HD Webcam C510 click the Download button below


    Download

      My Computer


  3. Posts : 2,014
    Windows 7 Professional 64bit
       #3

    From your crash dumps:

    STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {ffffffffc0000005, fffff88006457f8a, fffff88003c1d898, fffff88003c1d0f0}
    Probably caused by : lvrs64.sys ( lvrs64+2f8a )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem.
    LUsbFilt.Sys
    LUsbFilt LUsbFilt.Sys Fri Sep 02 07:23:19 2011
    lvrs64.sys
    lvrs64 lvrs64.sys Wed Jan 18 06:40:36 2012
    These drivers relate to:Logitech SetPoint USB Filter/Logitech Camera driver
    Please either reinstall or update your drivers here:

    http://www.logitech.com/en-us/support/downloads

    fffff880`03c1d048 fffff880`048b167aUnable to load image atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    atikmdag+0xb067a
    atikmdag atikmdag.sys Wed Jul 04 06:16:13 2012 (4FF3D19D)
    Please update your ATI Video drivers here as they are outdated:

    http://support.amd.com/us/Pages/AMDSupportHub.aspx

    Ensure you have enough disk space free on your C: drive and that the hard drive is not full?

    Check Windows updates (Optional also) and install all updates (except Video card updates)

    Please update your BIOS as it is very old:

    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
    Vendor American Megatrends Inc.
    BIOS Version 0702
    BIOS Starting Address Segment f000
    BIOS Release Date 10/31/2008
    BIOS ROM Size 100000
    The latest version is:
    2011.02.21 - M3A78 PRO 1701 BIOS - Improve system stability, found here under BIOS:

    http://www.asus.com/support/Download/1/24/M3A78%20Pro/30/

       Warning
    Please follow the manufacturer's instructions carefully when updating the BIOS, as incorrectly updated, may render your computer unusable!!


    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
       Tip
    Run these tests overnight


    Run SFC to check the integrity of all Windows 7 system files:

    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt
    (Note: there is a space between SFC and /scannow)

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Post back any results / feedback
    Cheers
    Dave
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Logitech Setpoint software click on the download button below


    Download

    for x64 Bit


    Download

    for x86(32 bit)

       Note

    Title: SetPoint
    Software Version: 6.52.74
    Post Date: 28-FEB-2013
      My Computer


  5. Posts : 86
    Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit
    Thread Starter
       #5

    VistaKing said:
    Hi Kabo0m


    mbam.sys is malwarebytes .

    Uninstall the program and reinstall the newer version .

    lvrs64.sys is your Logitech camera software

    Driver for your Logitech HD Webcam C510 click the Download button below


    Download
    When I tried to install that driver it said I already had the latest:
      My Computer


  6. Posts : 86
    Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit
    Thread Starter
       #6

    Northernsoul55 said:
    These drivers relate to:Logitech SetPoint USB Filter/Logitech Camera driver
    Please either reinstall or update your drivers here:

    http://www.logitech.com/en-us/support/downloads
    I have done that many times .. still causing problems..

    Northernsoul55 said:
    fffff880`03c1d048 fffff880`048b167aUnable to load image atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    atikmdag+0xb067a
    atikmdag atikmdag.sys Wed Jul 04 06:16:13 2012 (4FF3D19D)
    Please update your ATI Video drivers here as they are outdated:

    http://support.amd.com/us/Pages/AMDSupportHub.aspx

    Ensure you have enough disk space free on your C: drive and that the hard drive is not full?

    Check Windows updates (Optional also) and install all updates (except Video card updates)
    Checking now .. Is THIS what I need? ATI Catalyst 9.1 WHQL driver release for the ATI Radeon

    Also my C drive has 12% free space.

    Northernsoul55 said:
    Please update your BIOS as it is very old:

    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
    Vendor American Megatrends Inc.
    BIOS Version 0702
    BIOS Starting Address Segment f000
    BIOS Release Date 10/31/2008
    BIOS ROM Size 100000
    The latest version is:
    2011.02.21 - M3A78 PRO 1701 BIOS - Improve system stability, found here under BIOS:

    http://www.asus.com/support/Download/1/24/M3A78%20Pro/30/

       Warning
    Please follow the manufacturer's instructions carefully when updating the BIOS, as incorrectly updated, may render your computer unusable!!
    Thanks I had been trying to find newer ones for years. Hmm.. the zip file it downloaded was just 3 pdf files...


    Northernsoul55 said:
    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
       Tip
    Run these tests overnight


    Run SFC to check the integrity of all Windows 7 system files:

    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt
    (Note: there is a space between SFC and /scannow)

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Post back any results / feedback
    Cheers
    Dave
    Actually I did that and there was just one file that was not indexed properly but all the others were fine. No errors found in the scan.

    Will do the Memtest one. Did that before on this same memory a couple years ago .. probably need to see if there is a newer version of the program..

    Oh and by the way here is the attachment for the SF_Diagnostic_Tool from earlier ..
      My Computer


  7. Posts : 86
    Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit
    Thread Starter
       #7

    VistaKing said:
    Logitech Setpoint software click on the download button below


    Download

    for x64 Bit


    Download

    for x86(32 bit)

       Note

    Title: SetPoint
    Software Version: 6.52.74
    Post Date: 28-FEB-2013
    Thanks, I found out by updating that my mouse wasn't supported by that and I had to get the lgs8.45.88 instead (Logitech Gaming Software). That is really cool and does so much more than the old version and also supports my keyboard all in one. :)
      My Computer


  8. Posts : 2,014
    Windows 7 Professional 64bit
       #8

    Hi,
    Have you tried rolling driver back to the previous version for your logitech webcam?
    Have you tried Uninstalling and reinstalling the logitech webcam drivers/program software?

    This is the driver you want for your Graphics Card:
    Display Driver ver. 8.97.100.7
    Only install the display driver.

    http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx

    The BIOS file downloaded ok for me, try again? There is also a BIOS Utility.

    Cheers
    Dave
      My Computer


  9. Posts : 86
    Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit
    Thread Starter
       #9

    Northernsoul55 said:
    Hi,
    Have you tried rolling driver back to the previous version for your logitech webcam?
    Have you tried Uninstalling and reinstalling the logitech webcam drivers/program software?

    This is the driver you want for your Graphics Card:
    Display Driver ver. 8.97.100.7
    Only install the display driver.

    http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx

    The BIOS file downloaded ok for me, try again? There is also a BIOS Utility.

    Cheers
    Dave
    Yes (I have had this problem for awhile now ... you can see a post related here on the Logitech forums: http://forums.logitech.com/t5/Webcam...ut/td-p/903652). Should I also restart Windows clean before reinstalling the Logitech Webcam Software and try Logitech HD Webcam C510 driver 2.5.1? That is the one I got downloaded. Is that the right one or is that too new for Windows 7 Pro 64bit? How much hard drive space do I need for that on C? I have 34.2Gb free on it currently.

    For the graphics card I downloaded Catalyst Software Suite as that is what I understood from your post.

    Also okay I got the Bios driver now. Is it a ROM file. I don't know what to do with that...

    Also do I need to get the Afudos BIOS update tool as well?
    Last edited by kabo0m; 29 Mar 2013 at 10:11.
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    Yes the Afudos BIOS update tool will help you update your BIOS . You have enough space for the Logitech Webcam. Remove the older version first before you install the current one.
      My Computer


 
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