Hardware Malfunction BSOD


  1. Posts : 6
    win7 (x64)
       #1

    Hardware Malfunction BSOD


    Hi,

    I've had this problem since I built my rig (which isn't amazing by any means).
    The BSOD says Hardware Malfunction. Your system has halted. Contact the retailer/service vendor and that would be me...
    I don't know what the event log is trying to tell me. Could someone tell me if it's graphics or power or something else?
    Have uploaded the first minidump.
    Thanking you!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Chazz

    Can you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us. the text file clips things off and I cant put it thru the debugger.

    thanks

    Ken
      My Computer


  3. Posts : 6
    win7 (x64)
    Thread Starter
       #3

    yo,
    zipped 1st dump file.
    cheers
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Chazzamunga said:
    yo,
    zipped 1st dump file.
    cheers
    CM

    You know that USB you have? It probably caused this BSOD. time for a driver update. Are you having issues with sleep/hibernation?


    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\082909-23244-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a08000 PsLoadedModuleList = 0xfffff800`02c45e50
    Debug session time: Sat Aug 29 04:03:05.128 2009 (GMT-4)
    System Uptime: 0 days 10:50:06.188
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck FE, {8, 6, b, fffffa8005ec8b20}

    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )


    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
    Arg3: 000000000000000b, TimeoutCode
    Arg4: fffffa8005ec8b20

    Debugging Details:
    ------------------


    OVERLAPPED_MODULE: Address regions for 'hiber_dumpfve' and 'spsys.sys' overlap




    STACK_COMMAND: kb

    FOLLOWUP_IP:
    usbhub!UsbhHubProcessChangeWorker+ec
    fffff880`05af19ec cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: usbhub

    IMAGE_NAME: usbhub.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc2d

    FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

    BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

    Followup: MachineOwner
    ---------

    Hope this helps

    Ken
      My Computer


  5. Posts : 6
    win7 (x64)
    Thread Starter
       #5

    thanks a lot!
    you think a USB device caused a blue screen? driver update of one of 6 items then... the error log says US hub - you don't think it's my MoBo?
    no sleep/hibernation problems.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Chazzamunga said:
    thanks a lot!
    you think a USB device caused a blue screen? driver update of one of 6 items then... the error log says US hub - you don't think it's my MoBo?
    no sleep/hibernation problems.
    the file usbhub.sys (i assume you have an external usb hub) caused that bsod.
      My Computer


  7. Posts : 6
    win7 (x64)
    Thread Starter
       #7

    That's weird - I don't use an external usb hub!
    Even so, the other dump files (multiple) refer to nvoclk64.sys being the driver that caused the crash. I've got the latest nvidia drivers, and I don't know how to solve this. Any ideas?
      My Computer


 

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