BSOD installing focusrite external Soundcard, ntoskrnl.exe error

Hello marksome.

For a desktop PC, hibernate is not needed .... if it is enabled, disable it.

• Hibernate - Enable or Disable.

Also disable USB selective Suspend.

• USB Selective Suspend - Turn On or Off

The problems I am seeing here are related to USB mainly.

say, VIA Labs eXtensible Host Controller driver

Code:

ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Unable to load image xhcdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for xhcdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for xhcdrv.sys
Win32 Start Address xhcdrv (0xfffff880055bca80)
Stack Init fffff88005c4ac70 Current fffff88005c4a280

Try to update it from VIA Labs, Inc. - VIA Labs Collaborates with American Megatrends to Deliver xHCI Compliant UEFI Support for the VL800 USB 3.0 Host Controller.

And, Focusrite USB 2.0 Audio Driver

Code:

Unable to load image ffusb2audio.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ffusb2audio.sys
*** ERROR: Module load completed but symbols could not be loaded for ffusb2audio.sys
 [  f, 0]   0 e0 fffffa8009d0ed10 00000000 fffff88008d43260-fffffa801085f340 Success Error Cancel 
          fffffa8009d0ed10: Could not read device object or _DEVICE_OBJECT not found
    ffusb2audio
            Args: fffffa8009675010 00000000 00220003 00000000

try to update it from Downloads | Focusrite

Let us know the results.

I have a home recording studio (using Sonar X2). Did you install the Focusrite software first? That is normally the procedure. Install the software and then connect the device.

Also, have you tried a different USB port on the PC? The Focusrite's are USB 2.0 devices. Which Focusrite device do you have? e.g. one of the Scarlett USB devices?

I have basically the same motherboard GAZ77X UD5H.

Firebred, here the issue is not with the single driver or a single device. A stop 0x44 occurs when two different drivers try to deal with a single IO request packate at once. One successes and the other fails, which causes the BSOD.

So we cannot say that it is anyhow a problem of a single driver or its installation procedure, though it might be said that if one is not there, the problem is expected to not exist.

It is difficult to get the fact out that which one is actually failed..... and driver updates may make the situation better.

Yeah, just throwing out what I've found myself, and from some of the recording forums I visit.

I find Focusrite, generally, to be no problem installing although I have seen some reports of problems getting the Scarlett line to install.

We'll see after he gets the controller drivers reinstalled.

Many times on install failures, I will do a System Restore back to before the first attempt at installing. This gives a "fresh start" and then the device installs. System Restore is my favorite trick and makes me look like "super tech" to my clients.