BSOD when using Internet


  1. Posts : 2
    Windows 7 Home Premium 64
       #1

    BSOD when using Internet


    I updated my wireless network drive and I am still getting BSOD. Please Help!
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,
    From your crash dumps:
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {0, 2, 0, fffff80002edff52}
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
    Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    Please check DirectX for issues:
    http://windows.microsoft.com/en-gb/windows7/diagnosing-basic-problems-with-directx

    Please uninstall Daemon tools as it is well known for BSOD.
    Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
    Once uninstalled please go here and remove the SPTD driver itself with this tool:
    http://www.duplexsecure.com/en/downloads
       Warning
    If the uninstall button is grayed out when you run the program you dont need to do anything and can close the window, if it is not click it and allow it to run. DO NOT click the install button as it will install a driver known to cause BSODs onto your system.


    Run SFC to check the integrity of all Windows 7 system files:
    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt
    (Note: there is a space between SFC and /scannow)
    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Drivers contributing to your BSOD'S:

    ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Dated: Fri Apr 15 19:08:20 2011
    Relates to: Intel Graphics driver
    Please update your driver here:
    https://downloadcenter.intel.com/Default.aspx
    ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    Dated: Thu Jan 31 11:17:55 2013
    Probably caused by : rtwlane.sys
    Relates to: Realtek RTL8188CE 802.11g/n WiFi adatpter
    Either try to find a newer driver from OEM or roll back your driver:

    http://h20000.www2.hp.com/bizsupport...riesId=4150055

    Device Manager - Roll Back Driver
    ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    Dated: Tue Apr 26 19:06:18 2011
    Relates to: Intel Storage drivers
    Please download and install this driver:

    File name:iata_enu.exe
    Version:11.2.0.1006
    http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

    Post back results of SFC and any observations.
    Cheers
    Dave
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:33.
Find Us