BlueScreen - Virus?


  1. Posts : 2
    windows 7 32 bit
       #1

    BlueScreen - Virus?


    HI, ALL IM thinking thats happen because of Virus what about you?
    more detaile::
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 19
    BCP1: 00000020
    BCP2: 84D59928
    BCP3: 84D59B88
    BCP4: 084C0019
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\040613-15724-01.dmp
    C:\Users\hf\AppData\Local\Temp\WER-23041-0.sysdata.xml

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #2

    Colmbc said:
    HI, ALL IM thinking thats happen because of Virus what about you?
    more detaile::
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 19
    BCP1: 00000020
    BCP2: 84D59928
    BCP3: 84D59B88
    BCP4: 084C0019
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\040613-15724-01.dmp
    C:\Users\hf\AppData\Local\Temp\WER-23041-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    If you believe there's a virus, run a full scan with Malwarebytes Anti-Malware: Malwarebytes : Free anti-malware download
    At the end of the installation of Malwarebytes, there will be a checkbox that says "Enable free trial of Malwarebytes Anti-Malware PRO. Uncheck that checkbox.

    Then, run the Windows Malicious Software Removal Tool: Download Windows Malicious Software Removal Tool from Official Microsoft Download Center

    After that, run this: Malwarebytes : Malwarebytes Anti-Rootkit

    After you have run those tools and removed anything they came up with, go to start, type in cmd, right click on it and select Run as administrator. When it comes up, type in sfc /scannow. Be sure to put a space betweem sfc and /scannow.


    Also, what antivirus are you using for your antivirus?
      My Computer


  3. Posts : 2
    windows 7 32 bit
    Thread Starter
       #3

    I dont use any antivirus only windows defender.. there is also been perobelm at hardware ( younknow hardware in pc)
    seems like pc doesnt detcet .. but the probelm of BlueScreen since yestarday...only.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Install service pack and all the other windows updates, otherwise it will always remain vulnerable to threats.
    Code:
    OS Version:    6.1.7600.2.0.0.256.1
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    Windows Defender for windows7 is just a spyware protector, and not known to be a good thing to trust on. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one.

    Code:
    BCCode: 19
    A Stop 0x19 is caused by a device driver. So without seeing the SF diag tool output, nothing can be said precisely. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


 

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