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Windows 7: application has stopped working error

12 Oct 2009   #11
msanandkumar

windows 7
 
 

Hi shuster,

As now its not creating any problem if i open any file......... let me your suggestions as once if it gives any problem.


My System SpecsSystem Spec
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12 Oct 2009   #12
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by shuster View Post
Also your security software can come into play here as well since it is involved in just about anything you do. Try shutting down your anti-virus software when opening the file.

Before doing anything else, I would try reinstalling the application in case any registry or file components have become corrupted along the way. In three years time a lot can happen to an application even though you have kept it updated.
Very sound and rep-deserving advice.
My System SpecsSystem Spec
12 Oct 2009   #13
shuster

Windows 7 64
 
 

H2S04,

I have seen only a few of your posts. Quite thorough. Don't think I will be getting in your way anytime soon.
My System SpecsSystem Spec
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12 Oct 2009   #14
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by shuster View Post
H2S04,

I have seen only a few of your posts. Quite thorough. Don't think I will be getting in your way anytime soon.
Actually, it was while I was reading your post that I thought "whoops, shoulda mentioned that." Not particularly thorough that time

All joking aside, I think that it's vital that everyone feels they can contribute to the technical conversation, especially when they spot something important that has been overlooked. Personally, I can't stand pomp, rank, and ceremony, and to the best of my knowledge the rules encourage participation.

I look forward to working with you on this and other troubleshooting projects
My System SpecsSystem Spec
12 Oct 2009   #15
shuster

Windows 7 64
 
 

Quote:
Personally, I can't stand pomp, rank, and ceremony, and to the best of my knowledge the rules encourage participation.
Not trying to be pompous, rankous (if that's a word) or ceremoneous. Just thought that corruption plays a major role in crashes, bsods, etc. When it happens to an application, nothing is a better cure-all than a simple reinstallation to refresh files, registry settings, etc.
My System SpecsSystem Spec
12 Oct 2009   #16
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by shuster View Post
Quote:
Personally, I can't stand pomp, rank, and ceremony, and to the best of my knowledge the rules encourage participation.
Not trying to be pompous, rankous (if that's a word) or ceremoneous. Just thought that corruption plays a major role in crashes, bsods, etc. When it happens to an application, nothing is a better cure-all than a simple reinstallation to refresh files, registry settings, etc.
Just to clarify, what I meant was that I wouldn't want you to think you had to "stay out of my way", or anybody else's for that matter. It's a friendly forum
My System SpecsSystem Spec
12 Oct 2009   #17
msanandkumar

windows 7
 
 

Whats going on................... it happens. Now cool
We all can contribute here ....... and discuss here, as no one knows everything, we need to learn few things from each other.

And what about my problem??? find solutions mates.........
My System SpecsSystem Spec
12 Oct 2009   #18
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by msanandkumar View Post
Whats going on................... it happens. Now cool
We all can contribute here ....... and discuss here, as no one knows everything, we need to learn few things from each other.

And what about my problem??? find solutions mates.........
There was no disagreement. Only compliments all 'round.

We are waiting for you to test the outstanding action items when you get a chance:

a) Compatibility mode for the app (both XPSP3 and Vista).

b) Uninstall the anti-virus (deactivating it is not a valid test) and test again.

c) Reinstall the application in case it's settings have somehow gotten corrupted.

The troubleshooting after that is going to get more complex, so it would be good to rule out the simpler solutions first.
My System SpecsSystem Spec
12 Oct 2009   #19
shuster

Windows 7 64
 
 

Uninstall the application before reinstalling. A repair install may not do the job. Start from scratch with the most current version of the application. Simply updating the application to the most current version may carry any corruption forward.

I am assuming the application is compatible with Win 7. Most apps compatible with Vista are also compatible with Win 7.
My System SpecsSystem Spec
13 Oct 2009   #20
msanandkumar

windows 7
 
 

Ok thanks once again..............

Between i had problem with server itself........ took 2 hours to trouble shoot it. That was clearly a antivirus firewall protection issue. Which was denying access to workstations

Now i will see, if it creates problem once again, i will think of doing your solutions.

THanks......
My System SpecsSystem Spec
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