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Windows 7: BSOD - ntfs.sys 0x50

06 Apr 2013   #1

Windows 7 Home Premium 64bit
BSOD - ntfs.sys 0x50

I understand this could be a memory/hard drive problem, just want to be totally sure and get a second opinion before I start buying stuff or could be something very simple

Playing Call of Duty 4, game crashed a first time, restarted game and started playing again, 2 mins into game PC BSOD with:

Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+75c40


ntfs.sys 0x00000050

I have attached my dump files.

My System SpecsSystem Spec
06 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

fffff880`0884b158  fffff880`03cf469eUnable to load image \SystemRoot\system32\DRIVERS\cmdguard.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Comodo seems to be contributing to your crashes. As a test please uninstall it using its removal tool from here:

Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials is recommended from a strict BSOD perspective.

Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware Free
Good and Free system security combination

warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.

To do this, follow these steps:
Check a drive for errors:
1. Check a drive for errors
2. Check your hard disk for errors in Windows 7
3. Disk Check

Let us know the results.
My System SpecsSystem Spec
07 Apr 2013   #3

Windows 7 Home Premium 64bit

Just a heads up, this is a fresh install of Win7 Home Premium 64bit

Unistalled Comodo

MSE - Scan found nothing
Malware Bytes: Found cookies, removed
SuperAntiSpyware: Found cookies, removed

SSD Firmware: Up-to-date
System File Checker: Nothing, cleared fine.

Check Drive: Both SSD came back fine, no errors
Hard Disk Errors: Nothing
Disk Check: No Errors
My System SpecsSystem Spec

07 Apr 2013   #4

Windows 7 Home Premium 64bit

Just received 2 bsods within the last two hours

Posted dump files

the ndis.sys is for my nic so I can fix that hopefully.

Received both while playing cod4
My System SpecsSystem Spec
07 Apr 2013   #5

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

The following is for information purposes only. Any drivers in red should be updated/replaced/removed.

AiChargerPlus.sys Mon Nov 8 12:48:26 2010 (4CD79D3A)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)

The following information contains the relevant information from the blue screen analysis:
Debug session time: Sun Apr  7 13:33:12.126 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\040713-10389-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 1:02:58.297
Probably caused by : ntkrnlmp.exe ( nt!AlpcpMessageDestroyProcedure+75 )
BugCheck 3B, {80000003, fffff800031dae85, fffff88009c6de30, 0}
Bugcheck code 0000003B
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff800031dae85, Address of the instruction which caused the bugcheck
Arg3: fffff88009c6de30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpMessageDestroyProcedure+75
BiosVersion = 1604
BiosReleaseDate = 10/16/2012
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
08 Apr 2013   #6

Windows 7 Home Premium 64bit

Alright, confirmed it was my RAM, thanks for the help!
My System SpecsSystem Spec
08 Apr 2013   #7

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

You're welcome.

Be sure to post should you have further issues.
My System SpecsSystem Spec

 BSOD - ntfs.sys 0x50

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