BSOD following clean install

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  1. hbw
    Posts : 14
    Win 7 Pro 64
       #1

    BSOD following clean install


    in previous thread I described a laptop system slowing to a crawl. Eventually, under warranty, the system board was replaced and I've built a new, clean Windows 7 Installation. Today, a similar symptom appeared: system slowed to a crawl, and crashed. Help!?

    Attached are the usual zipped file and also a log of my reinstall steps.

    Thanks.
    Last edited by hbw; 08 Apr 2013 at 22:50.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2



    There are no dump files in your upload:

    Please reconfigure windows to collect the correct info
    You want small memory dumps - "MiniDumps"

    https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

    And here are the instructions for posting:

    https://www.sevenforums.com/crashes-d...tructions.html

       Tip
    Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



    Cheers

    Dave
      My Computer


  3. hbw
    Posts : 14
    Win 7 Pro 64
    Thread Starter
       #3

    Thanks Northersoul55.

    I had wrongly configured for a "kernel" dump, so no file was generated. Alas. So now we wait!
      My Computer


  4. hbw
    Posts : 14
    Win 7 Pro 64
    Thread Starter
       #4

    I didn't see an actual blue screen, but it did crash and restart.
      My Computer


  5. Posts : 2,014
    Windows 7 Professional 64bit
       #5

    Hi,
    From your crash dump logs:
    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck FE, {6, fffffa800aac5010, 48766544, 0}
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_AssertSig+25 )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    STOP 0x000000FE: BUGCODE_USB_DRIVER
    Usual causes: USB device driver

    Run SFC to check the integrity of all Windows 7 system files:
    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt
    (Note: there is a space between SFC and /scannow)
    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Follow this tutorial:
    https://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html
    Failing that have a look at this update:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;2529073
    Post back any results/feeback
    cheers
    Dave
      My Computer


  6. hbw
    Posts : 14
    Win 7 Pro 64
    Thread Starter
       #6

    Thanks.

    Hmmmm.... "Windows Resource Protection did not find any integrity violations."
      My Computer


  7. hbw
    Posts : 14
    Win 7 Pro 64
    Thread Starter
       #7

    OH JOY! Another BSOD. Files attached. I've also run SFC /scannow, and it replied BOTH times with "Windows Resource Protection did not find any integrity violations."

    Following 2nd tutoerial, I found FORTY-FIVE infcache.1 files! (see attached screens shots)None were in the path described in tutorial, so I worked on the one in the most similar path: "c:\drivers\storage\"

    Should I do this with others? Some appear to be for various languages... do these matter?

    AFTER REBOOT: there were forty-three infcache.1 files, so it appears that whatever I deleted was NOT regenerated. Since tutorial says needed files will simply regenerate, I'm going to try again and delete them all... report back later.

    In third link you provided, I followed and downloaded MSFT update... my systems says "already installed."

    You guys are a tremendous resource. Thanks. I'd buy you a pint if I could find the button
    Last edited by hbw; 11 Apr 2013 at 22:43. Reason: update
      My Computer


  8. hbw
    Posts : 14
    Win 7 Pro 64
    Thread Starter
       #8

    Curious...

    All the infcache.1 files that I found earlier had the same 2009 date--long before I did a clean reinstall of Win 7. How that I deleted ALL of the infcache.1 files, only one, with current date appears. At very least I've cleaned out the old stuff? We'll see how that goes...
      My Computer


  9. Posts : 2,014
    Windows 7 Professional 64bit
       #9

    Try the update found here as this may apply as you have recently installed Windows 7/SP1:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;2529073

    Cheers

    Dave
      My Computer


  10. hbw
    Posts : 14
    Win 7 Pro 64
    Thread Starter
       #10

    Clearing cached files msusst have helped--stable operation for a couple of days. Then this a.m, BSOD.

    See attached, please.

    And again, thank you.
      My Computer


 
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