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Windows 7: Getting BSOD on my new build can anyone help?

10 Apr 2013   #11
Jerel

windows 7 home premium 64 bit
 
 

ok nvm. im getting errors a lot. been running 6x test at 1300 each. im getting numerous errors. ill probably buy some ram tomorrow from frys to see if that's the issue. any other suggestions? thanks for your help.


My System SpecsSystem Spec
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10 Apr 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Test each ram on every slot .

Had Northernsoul55 check the recent dmp file you posted and this is what he found

No AV installed, recommend MSE

causing issues:
RTKVHD64.sys
Dated: Tue Aug 07 11:49:39 2012
Realtek High Definition Audio Function Driver

http://www.realtek.com.tw/downloads/...Level=3&Conn=2

This driver really needs Updated but it is not in his last dump, but was in previous dumps?!?!
My guess maybe a USB device, OP needs to update the driver for that device:

wdcsam64.sys
Refers to: Western Digital SCSI Arcitecture Model (SAM) WDM driver
2008 driver version has known BSOD issues in Windows 7
Dated: Wed Apr 16 09:39:08 2008

http://support.wdc.com/product/download.asp

Run a SFC /scannow on an Elevated Command Prompt . Click on the button type CMD inside the search programs and files right click on CMD under Programs(1) choose Run as administrator .

Type SFC /scannow . Upload the CBS.log file with your reply .
My System SpecsSystem Spec
10 Apr 2013   #13
Jerel

windows 7 home premium 64 bit
 
 

Running mem test at 1300 x 6 and errors. Tonb of errors
My System SpecsSystem Spec
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10 Apr 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

How many memory sticks are installed ? You want to run 1 memory stick at a Time to see which memory is bad . How long ago did you buy the stick ? Check with the manufacture if you still have warranty on them .
My System SpecsSystem Spec
10 Apr 2013   #15
Jerel

windows 7 home premium 64 bit
 
 

I bought the sticks last week and they have life time warranty on them. I haven't got around to testing just yet im about to head to work but ill be back tonight. before I leave im trying to get this cbs.log posted. where would I find that and how would I post it?

edit sorry I have 2 sticks 4gb each total memory is 8gb
My System SpecsSystem Spec
10 Apr 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Location of the CBS.log - C:\Windows\Logs\CBS\CBS.log

To post it click on Go Advanced below the message box then click on manage attachment .

:ADDED:

Ah so you have a dual channel memory kit ? Change both sticks even though one could be bad .
My System SpecsSystem Spec
10 Apr 2013   #17
Jerel

windows 7 home premium 64 bit
 
 

i hope that's right.

but yea im of to work... ill be back in a few hours. hopefully we can figure this out soon!
My System SpecsSystem Spec
10 Apr 2013   #18
Jerel

windows 7 home premium 64 bit
 
 

Got another Bsod this happened much faster than other ones.
My System SpecsSystem Spec
10 Apr 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets see what happens when you replace the memory first .
My System SpecsSystem Spec
10 Apr 2013   #20
Jerel

windows 7 home premium 64 bit
 
 

I didn't replace the memory yet. I wanted to try running memtest first.

I ran memtest86 first with both sticks installed. I got errors. so I took one out to test individually. when I test each stick individually, they pass. when I test each slot individually, they pass... only when both are installed,I get errors.

I was just hoping that ram was bad so I can just replace it and my problems would be solved, but instead this happened.

whats the next step in analyzing this?
My System SpecsSystem Spec
Reply

 Getting BSOD on my new build can anyone help?




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