BSOD during shutdown; Local area connection fails after prolonged use


  1. Posts : 110
    Windws 7 ultimate 64bit
       #1

    BSOD during shutdown; Local area connection fails after prolonged use


    If i get LAC issues and attempt a reboot i get a BSOD during shutdown. Sometimes the BSOD happens on its own. LAC stops working after a period of use (download/Upload etc)

    Many thanks
      My Computer


  2. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.879\041313-13790-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`038ca372?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00261022?
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    Machine Name:
    Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a7670
    Debug session time: Fri Apr 12 21:18:05.124 2013 (UTC - 5:00)
    System Uptime: 0 days 21:24:51.904
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000009F, {4, 258, fffffa800ca7c040, fffff80004bd03d0}
    
    *** WARNING: Unable to verify timestamp for k57nd60a.sys
    *** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
    Implicit thread is now fffffa80`0ca7c040
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : k57nd60a.sys ( k57nd60a+41899 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    	subsystem.
    Arg2: 0000000000000258, Timeout in seconds.
    Arg3: fffffa800ca7c040, The thread currently holding on to the Pnp lock.
    Arg4: fffff80004bd03d0, nt!TRIAGE_9F_PNP on Win7
    
    Debugging Details:
    ------------------
    
    Implicit thread is now fffffa80`0ca7c040
    
    DRVPOWERSTATE_SUBCODE:  4
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800034ce652 to fffff800034dbb8a
    
    STACK_TEXT:  
    fffff880`03793000 fffff800`034ce652 : fffffa80`0ca7c040 fffffa80`0ca7c040 fffffa80`00000000 fffff880`03574180 : nt!KiSwapContext+0x7a
    fffff880`03793140 fffff800`034dfa9f : 00000040`40bc0089 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
    fffff880`037931d0 fffff880`01957f6e : 00000000`00000000 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
    fffff880`03793270 fffff880`04c41899 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!NdisMSleep+0x5e
    fffff880`037932f0 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0f543c60 : k57nd60a+0x41899
    fffff880`037932f8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0f543c60 fffff880`018ba086 : 0x1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    k57nd60a+41899
    fffff880`04c41899 ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  k57nd60a+41899
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: k57nd60a
    
    IMAGE_NAME:  k57nd60a.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5039acfa
    
    FAILURE_BUCKET_ID:  X64_0x9F_4_k57nd60a+41899
    
    BUCKET_ID:  X64_0x9F_4_k57nd60a+41899
    
    Followup: MachineOwner
    ---------
    k57nd60a.sys= Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    Follow this = Determining the Correct Driver for Broadcom Ethernet Products | Broadcom
    and then with that information
    Select your driver from here
    Ethernet NIC Driver Downloads | Broadcom
    Install, and see if your problem is solved
      My Computer


  3. Posts : 110
    Windws 7 ultimate 64bit
    Thread Starter
       #3

    Skylais said:
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.879\041313-13790-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`038ca372?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00261022?
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    Machine Name:
    Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a7670
    Debug session time: Fri Apr 12 21:18:05.124 2013 (UTC - 5:00)
    System Uptime: 0 days 21:24:51.904
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000009F, {4, 258, fffffa800ca7c040, fffff80004bd03d0}
    
    *** WARNING: Unable to verify timestamp for k57nd60a.sys
    *** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
    Implicit thread is now fffffa80`0ca7c040
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : k57nd60a.sys ( k57nd60a+41899 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 0000000000000258, Timeout in seconds.
    Arg3: fffffa800ca7c040, The thread currently holding on to the Pnp lock.
    Arg4: fffff80004bd03d0, nt!TRIAGE_9F_PNP on Win7
    
    Debugging Details:
    ------------------
    
    Implicit thread is now fffffa80`0ca7c040
    
    DRVPOWERSTATE_SUBCODE:  4
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800034ce652 to fffff800034dbb8a
    
    STACK_TEXT:  
    fffff880`03793000 fffff800`034ce652 : fffffa80`0ca7c040 fffffa80`0ca7c040 fffffa80`00000000 fffff880`03574180 : nt!KiSwapContext+0x7a
    fffff880`03793140 fffff800`034dfa9f : 00000040`40bc0089 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
    fffff880`037931d0 fffff880`01957f6e : 00000000`00000000 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
    fffff880`03793270 fffff880`04c41899 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!NdisMSleep+0x5e
    fffff880`037932f0 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0f543c60 : k57nd60a+0x41899
    fffff880`037932f8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0f543c60 fffff880`018ba086 : 0x1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    k57nd60a+41899
    fffff880`04c41899 ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  k57nd60a+41899
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: k57nd60a
    
    IMAGE_NAME:  k57nd60a.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5039acfa
    
    FAILURE_BUCKET_ID:  X64_0x9F_4_k57nd60a+41899
    
    BUCKET_ID:  X64_0x9F_4_k57nd60a+41899
    
    Followup: MachineOwner
    ---------
    k57nd60a.sys= Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    Follow this = Determining the Correct Driver for Broadcom Ethernet Products | Broadcom
    and then with that information
    Select your driver from here
    Ethernet NIC Driver Downloads | Broadcom
    Install, and see if your problem is solved

    The closest i can find is "Device INstance Path" giving me a dev_16B1. I shall try that and do a test tonight
      My Computer


  4. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Alright sounds good. Report back with results:)
      My Computer


  5. Posts : 110
    Windws 7 ultimate 64bit
    Thread Starter
       #5

    Hello, im a bit stuck on how i was meant to install the 3 files inside the ZIP under the download section for my NIC.

    How was i meant to install it? I googled a bit and all i can find was that i needed to do all 3 at once.
      My Computer


  6. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    Right well once you have extracted that folder follow this
    *.inf files have the information needed to install the driver*
    1. in start type device manager and open it up
    2.navigate to the troubled ethernet driver
    3.right click it and select properties
    4. under the driver tab select update drivers
    5.browse my computer for software
    6.let me pick from a list.
    7. have disk and then browse to your extracted folder
    8. select the .inf file

    See if that works:)
      My Computer


  7. Posts : 110
    Windws 7 ultimate 64bit
    Thread Starter
       #7

    Skylais said:
    Right well once you have extracted that folder follow this
    *.inf files have the information needed to install the driver*
    1. in start type device manager and open it up
    2.navigate to the troubled ethernet driver
    3.right click it and select properties
    4. under the driver tab select update drivers
    5.browse my computer for software
    6.let me pick from a list.
    7. have disk and then browse to your extracted folder
    8. select the .inf file

    See if that works:)
    Ahh ~! Thank you now i remember haha. Thanks will get back after i queue up downlaods.
      My Computer


  8. Posts : 110
    Windws 7 ultimate 64bit
    Thread Starter
       #8

    Everything seems ok! If need ill make a new thread =] ty everyone
      My Computer


  9. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #9

    Okay:) please mark this thread as solved.
      My Computer


 

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