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Windows 7: BSOD BAD IRQL STOP 0X000000e1

13 Apr 2013   #1

Windows 7 home premium

help please with laptop crashing. BSOD BAD IRQL with STOP 0xooooooe1 message.

My System SpecsSystem Spec
13 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to Seven Forums.
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03413000 PsLoadedModuleList = 0xfffff800`03656670
Debug session time: Fri Apr 12 19:34:38.034 2013 (UTC - 4:00)
System Uptime: 0 days 0:27:59.877
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Arg1: fffff80003780d50, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa800701f900, workitem parameter
Arg4: fffffa800701f900, workitem address

Debugging Details:

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

fffff800`03780d50 fff3            push    rbx






LAST_CONTROL_TRANSFER:  from fffff80003510ef8 to fffff80003488c00

fffff880`037a8b68 fffff800`03510ef8 : 00000000`000000e1 fffff800`03780d50 00000000`00000002 fffffa80`0701f900 : nt!KeBugCheckEx
fffff880`037a8b70 fffff800`03726ede : 00000000`00000000 fffffa80`06d1b660 00000000`00000080 fffffa80`06d05040 : nt! ?? ::FNODOBFM::`string'+0x58286
fffff880`037a8c00 fffff800`03479906 : fffff880`035d7180 fffffa80`06d1b660 fffff880`035e1fc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`037a8c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff800`03780d50 fff3            push    rbx

SYMBOL_NAME:  nt!IopProcessWorkItem+0

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0

BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0

Followup: MachineOwner

This free analysis is provided by OSR Open Systems Resources, Inc.
Want a deeper understanding of crash dump analysis? Check out our Windows Kernel Debugging and Crash Dump Analysis Seminar (opens in new tab/window)
Crash Code Links

Loaded Module List

start             end                 module name
fffff800`00b9a000 fffff800`00ba4000   kdcom    kdcom.dll   
fffff800`03413000 fffff800`039f9000   nt       ntkrnlmp.exe
fffff800`039f9000 fffff800`03a42000   hal      hal.dll     
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys 
fffff880`00c6a000 fffff880`00cb9000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll
fffff880`00cb9000 fffff880`00ccd000   PSHED    PSHED.dll   
fffff880`00ccd000 fffff880`00d2b000   CLFS     CLFS.SYS    
fffff880`00d2b000 fffff880`00deb000   CI       CI.dll      
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys 
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS   
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys  
fffff880`00e3f000 fffff880`00e59000   mountmgr mountmgr.sys
fffff880`00e73000 fffff880`00f35000   Wdf01000 Wdf01000.sys
fffff880`00f35000 fffff880`00f45000   WDFLDR   WDFLDR.SYS  
fffff880`00f45000 fffff880`00f9c000   ACPI     ACPI.sys    
fffff880`00f9c000 fffff880`00fa5000   WMILIB   WMILIB.SYS  
fffff880`00fa5000 fffff880`00faf000   msisadrv msisadrv.sys
fffff880`00faf000 fffff880`00fe2000   pci      pci.sys     
fffff880`00fe2000 fffff880`00fef000   vdrvroot vdrvroot.sys
fffff880`01006000 fffff880`0115a000   iaStor   iaStor.sys  
fffff880`0115a000 fffff880`011a3000   fwpkclnt fwpkclnt.sys
fffff880`011a3000 fffff880`011f3c00   mfewfpk  mfewfpk.sys 
fffff880`01201000 fffff880`014cc000   iaStorA  iaStorA.sys 
fffff880`014cc000 fffff880`0152f000   storport storport.sys
fffff880`0152f000 fffff880`0153a000   amdxata  amdxata.sys 
fffff880`0153a000 fffff880`01586000   fltmgr   fltmgr.sys  
fffff880`01586000 fffff880`0159a000   fileinfo fileinfo.sys
fffff880`0159a000 fffff880`015d2000   MpFilter MpFilter.sys
fffff880`01638000 fffff880`016f1700   mfehidk  mfehidk.sys 
fffff880`016f2000 fffff880`016fe040   PxHlpa64 PxHlpa64.sys
fffff880`016ff000 fffff880`0175d000   msrpc    msrpc.sys   
fffff880`0175d000 fffff880`017cf000   cng      cng.sys     
fffff880`0181f000 fffff880`019c2000   Ntfs     Ntfs.sys    
fffff880`019c2000 fffff880`019dd000   ksecdd   ksecdd.sys  
fffff880`019dd000 fffff880`019ee000   pcw      pcw.sys     
fffff880`019ee000 fffff880`019f8000   Fs_Rec   Fs_Rec.sys  
fffff880`01a00000 fffff880`01a60000   NETIO    NETIO.SYS   
fffff880`01a60000 fffff880`01a8b000   ksecpkg  ksecpkg.sys 
fffff880`01ac9000 fffff880`01bbb000   ndis     ndis.sys    
fffff880`01bbb000 fffff880`01bfe000   ks       ks.sys      
fffff880`01c00000 fffff880`01e00000   tcpip    tcpip.sys   
fffff880`01e18000 fffff880`01e5d000   netbt    netbt.sys   
fffff880`01e9e000 fffff880`01eea000   volsnap  volsnap.sys 
fffff880`01eea000 fffff880`01ef3000   stdcfltn stdcfltn.sys
fffff880`01ef3000 fffff880`01efb000   spldr    spldr.sys   
fffff880`01efb000 fffff880`01f35000   rdyboost rdyboost.sys
fffff880`01f35000 fffff880`01f3f000   nvpciflt nvpciflt.sys
fffff880`01f3f000 fffff880`01f51000   mup      mup.sys     
fffff880`01f51000 fffff880`01f69000   McPvDrv  McPvDrv.sys 
fffff880`01f69000 fffff880`01f74000   iaStorF  iaStorF.sys 
fffff880`01f74000 fffff880`01f7d000   hwpolicy hwpolicy.sys
fffff880`01f7d000 fffff880`01fb7000   fvevol   fvevol.sys  
fffff880`01fb7000 fffff880`01fcd000   disk     disk.sys    
fffff880`01fcd000 fffff880`01ffd000   CLASSPNP CLASSPNP.SYS
fffff880`03200000 fffff880`0320c000   nsiproxy nsiproxy.sys
fffff880`0320c000 fffff880`03217000   mssmbios mssmbios.sys
fffff880`03217000 fffff880`03226000   discache discache.sys
fffff880`03226000 fffff880`03244000   dfsc     dfsc.sys    
fffff880`03244000 fffff880`03258b00   ctxusbm  ctxusbm.sys 
fffff880`03259000 fffff880`0326a000   blbdrive blbdrive.sys
fffff880`0326a000 fffff880`03290000   tunnel   tunnel.sys  
fffff880`03290000 fffff880`03299000   wmiacpi  wmiacpi.sys 
fffff880`03299000 fffff880`032ab000   umbus    umbus.sys   
fffff880`032c3000 fffff880`033b7000   dxgkrnl  dxgkrnl.sys 
fffff880`033b7000 fffff880`033fd000   dxgmms1  dxgmms1.sys 
fffff880`03e00000 fffff880`03e23000   luafv    luafv.sys   
fffff880`03e23000 fffff880`03e2e000   Sftvollh Sftvollh.sys
fffff880`03e2e000 fffff880`03e43000   lltdio   lltdio.sys  
fffff880`03e43000 fffff880`03e96000   nwifi    nwifi.sys   
fffff880`03e96000 fffff880`03ea9000   ndisuio  ndisuio.sys 
fffff880`03ea9000 fffff880`03ec1000   rspndr   rspndr.sys  
fffff880`03ec1000 fffff880`03ec8000   TurboB   TurboB.sys  
fffff880`03eea000 fffff880`03f76000   bthport  bthport.sys 
fffff880`03f76000 fffff880`03fa2000   rfcomm   rfcomm.sys  
fffff880`03fa2000 fffff880`03fb2000   BthEnum  BthEnum.sys 
fffff880`03fb2000 fffff880`03fd2000   bthpan   bthpan.sys  
fffff880`03fd2000 fffff880`03fe6000   btmaux   btmaux.sys  
fffff880`04600000 fffff880`04609000   RDPCDD   RDPCDD.sys  
fffff880`04609000 fffff880`04612000   rdpencdd rdpencdd.sys
fffff880`04612000 fffff880`0461b000   rdprefmp rdprefmp.sys
fffff880`0461b000 fffff880`04626000   Msfs     Msfs.SYS    
fffff880`04626000 fffff880`04637000   Npfs     Npfs.SYS    
fffff880`04637000 fffff880`04659000   tdx      tdx.sys     
fffff880`04659000 fffff880`04666000   TDI      TDI.SYS     
fffff880`04666000 fffff880`04931000   dump_iaStorA dump_iaStorA.sys
fffff880`04983000 fffff880`049ad000   cdrom    cdrom.sys   
fffff880`049ad000 fffff880`049b6000   Null     Null.SYS    
fffff880`049b6000 fffff880`049bd000   Beep     Beep.SYS    
fffff880`049bd000 fffff880`049cb000   vga      vga.sys     
fffff880`049cb000 fffff880`049f0000   VIDEOPRT VIDEOPRT.SYS
fffff880`049f0000 fffff880`04a00000   watchdog watchdog.sys
fffff880`04e00000 fffff880`04e29b00   mfeapfk  mfeapfk.sys 
fffff880`04e3d000 fffff880`04ec6000   afd      afd.sys     
fffff880`04ec6000 fffff880`04ecf000   wfplwf   wfplwf.sys  
fffff880`04ecf000 fffff880`04ef5000   pacer    pacer.sys   
fffff880`04ef5000 fffff880`04f0b000   vwififlt vwififlt.sys
fffff880`04f0b000 fffff880`04f1a000   netbios  netbios.sys 
fffff880`04f1a000 fffff880`04f35000   wanarp   wanarp.sys  
fffff880`04f35000 fffff880`04f49000   termdd   termdd.sys  
fffff880`04f49000 fffff880`04f9a000   rdbss    rdbss.sys   
fffff880`04f9a000 fffff880`04fe2000   nvkflt   nvkflt.sys  
fffff880`05000000 fffff880`05024000   HDAudBus HDAudBus.sys
fffff880`05024000 fffff880`05034000   Accelern Accelern.sys
fffff880`05034000 fffff880`0504a000   intelppm intelppm.sys
fffff880`0504a000 fffff880`0505a000   CompositeBus CompositeBus.sys
fffff880`0505a000 fffff880`05062080   HIDPARSE HIDPARSE.SYS
fffff880`0506b000 fffff880`05583960   igdkmd64 igdkmd64.sys
fffff880`05584000 fffff880`05597000   HECIx64  HECIx64.sys 
fffff880`05597000 fffff880`055a8000   usbehci  usbehci.sys 
fffff880`055a8000 fffff880`055fe000   USBPORT  USBPORT.SYS 
fffff880`05c00000 fffff880`05c24000   rasl2tp  rasl2tp.sys 
fffff880`05c24000 fffff880`05c30000   ndistapi ndistapi.sys
fffff880`05c30000 fffff880`05c5f000   ndiswan  ndiswan.sys 
fffff880`05c5f000 fffff880`05c7a000   raspppoe raspppoe.sys
fffff880`05c7a000 fffff880`05c9b000   raspptp  raspptp.sys 
fffff880`05c9b000 fffff880`05cb5000   rassstp  rassstp.sys 
fffff880`05cbc000 fffff880`06767000   nvlddmkm nvlddmkm.sys
fffff880`06767000 fffff880`0679e000   AMPPAL   AMPPAL.sys  
fffff880`0679e000 fffff880`067c0000   cyhid    cyhid.sys   
fffff880`067c0000 fffff880`067d9000   HIDCLASS HIDCLASS.SYS
fffff880`067d9000 fffff880`067ef000   AgileVpn AgileVpn.sys
fffff880`067ef000 fffff880`067fb000   iwdbus   iwdbus.sys  
fffff880`06a00000 fffff880`06a1e000   i8042prt i8042prt.sys
fffff880`06a1e000 fffff880`06a27000   cykbfltr cykbfltr.sys
fffff880`06a27000 fffff880`06a36000   kbdclass kbdclass.sys
fffff880`06a36000 fffff880`06a3a500   CmBatt   CmBatt.sys  
fffff880`06a3b000 fffff880`06a3c480   swenum   swenum.sys  
fffff880`06a41000 fffff880`0758a000   Netwsw00 Netwsw00.sys
fffff880`0758a000 fffff880`07597000   vwifibus vwifibus.sys
fffff880`07597000 fffff880`075d0000   nusb3xhc nusb3xhc.sys
fffff880`075d0000 fffff880`075d1f00   USBD     USBD.SYS    
fffff880`075d2000 fffff880`075f0000   L1C62x64 L1C62x64.sys
fffff880`075f0000 fffff880`075ff000   mouclass mouclass.sys
fffff880`07800000 fffff880`07818000   BTHUSB   BTHUSB.sys  
fffff880`07818000 fffff880`07881000   srv2     srv2.sys    
fffff880`07891000 fffff880`078eb000   usbhub   usbhub.sys  
fffff880`078eb000 fffff880`078f8000   mouhid   mouhid.sys  
fffff880`078f8000 fffff880`07906000   kbdhid   kbdhid.sys  
fffff880`07906000 fffff880`0791b000   NDProxy  NDProxy.SYS 
fffff880`0791b000 fffff880`07938000   usbccgp  usbccgp.sys 
fffff880`07938000 fffff880`07965280   usbvideo usbvideo.sys
fffff880`07966000 fffff880`07990fe0   CtClsFlt CtClsFlt.sys
fffff880`07991000 fffff880`079a6000   iBtFltCoex iBtFltCoex.sys
fffff880`079a6000 fffff880`079fb000   btmhsf   btmhsf.sys  
fffff880`08e00000 fffff880`08e4e000   mrxsmb10 mrxsmb10.sys
fffff880`08e4e000 fffff880`08e72000   mrxsmb20 mrxsmb20.sys
fffff880`08e72000 fffff880`08e7c000   vwifimp  vwifimp.sys 
fffff880`08e7c000 fffff880`08e9d000   NisDrvWFP NisDrvWFP.sys
fffff880`08ea1000 fffff880`08f6a000   HTTP     HTTP.sys    
fffff880`08f6a000 fffff880`08f88000   bowser   bowser.sys  
fffff880`08f88000 fffff880`08fa0000   mpsdrv   mpsdrv.sys  
fffff880`08fa0000 fffff880`08fcd000   mrxsmb   mrxsmb.sys  
fffff880`08fcd000 fffff880`08ffe000   srvnet   srvnet.sys  
fffff880`09400000 fffff880`09449600   mfeavfk  mfeavfk.sys 
fffff880`0944a000 fffff880`094c5680   mfefirek mfefirek.sys
fffff880`094c6000 fffff880`094d2000   Dxapi    Dxapi.sys   
fffff880`094df000 fffff880`098e4200   RTKVHD64 RTKVHD64.sys
fffff880`098e5000 fffff880`09922000   portcls  portcls.sys 
fffff880`09922000 fffff880`09944000   drmk     drmk.sys    
fffff880`09944000 fffff880`09949200   ksthunk  ksthunk.sys 
fffff880`0994a000 fffff880`099a2000   IntcDAud IntcDAud.sys
fffff880`099a2000 fffff880`099be000   nusb3hub nusb3hub.sys
fffff880`099be000 fffff880`099cc000   crashdmp crashdmp.sys
fffff880`099cc000 fffff880`099d6000   dump_diskdump dump_diskdump.sys
fffff880`099d6000 fffff880`099e9000   dump_dumpfve dump_dumpfve.sys
fffff880`099e9000 fffff880`099f7000   monitor  monitor.sys 
fffff880`0b021000 fffff880`0b0c7000   peauth   peauth.sys  
fffff880`0b0c7000 fffff880`0b0d2000   secdrv   secdrv.SYS  
fffff880`0b0d2000 fffff880`0b193000   Sftfslh  Sftfslh.sys 
fffff880`0b193000 fffff880`0b1e0000   Sftplaylh Sftplaylh.sys
fffff880`0b1e0000 fffff880`0b1f2000   tcpipreg tcpipreg.sys
fffff880`0b1f2000 fffff880`0b1fd000   Sftredirlh Sftredirlh.sys
fffff880`0be91000 fffff880`0bf29000   srv      srv.sys     
fffff880`0bf29000 fffff880`0bf5f000   fastfat  fastfat.SYS 
fffff880`0bf5f000 fffff880`0bf87000   mrxdav   mrxdav.sys  
fffff880`0bf87000 fffff880`0bf96300   cfwids   cfwids.sys  
fffff880`0bf97000 fffff880`0bfa2000   asyncmac asyncmac.sys
fffff960`000c0000 fffff960`003d6000   win32k   win32k.sys  
fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll   
fffff960`00750000 fffff960`00777000   cdd      cdd.dll     
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL   

Unloaded modules:
fffff880`0be00000 fffff880`0be71000   spsys.sys
fffff880`07818000 fffff880`07862000
fffff880`01e00000 fffff880`01e0e000   crashdmp.sys
fffff880`01e0e000 fffff880`01e18000   dump_storpor
fffff880`046a5000 fffff880`04970000   dump_iaStorA
fffff880`04970000 fffff880`04983000   dump_dumpfve
  • Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.
To do this, follow these steps:
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows. Check a drive for errors:Post back your results.
My System SpecsSystem Spec
22 Apr 2013   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Any update?

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My System SpecsSystem Spec



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