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Windows 7: BSOD help Windows 7 64 bit Home Premium

14 Apr 2013   #11

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

courtesy from Northernsoul55

ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm nvlddmkm.sys Fri Jan 18 13:22:15 2013
Get the OP to either update his Nvidia Drivers or roll back if they are latest.
(Maybe run a Furmark test of his GPU if the new or rolled back driver causes issues)
Video Card - Stress Test with Furmark

PowerISO Virtual Drive driver
Dated: Tue Aug 07 16:19:48 2007
Needs Power ISO uninstalled from the system
Sonic CD/DVD driver (used by many different CD/DVD programs)
Dated: Mon Dec 10 23:49:01 2007

Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
OLYMPUS muvee theaterPack
by Sonic Solutions ( or VERITAS Software, Inc (
ASACPI ASACPI.sys Thu May 14 02:25:17 2009
Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7 and Win8). Also a part of many Asus utilities
Asus PCProbe Utility
Dated: Mon Apr 06 08:21:08 2009

My System SpecsSystem Spec
15 Apr 2013   #12

Windows 7 Home Premium 64bit

Thanks VK.

I've uninstalled PowerISO without any problem.

Windows doesn't find any later driver for NVIDIA, but the NVIDIA auto updater found later drivers and I tried to install them, but part-way through the install I had two BSODs.

When I get home from work, I'll upload the latest SF diagnostics.
My System SpecsSystem Spec
15 Apr 2013   #13

Windows 7 Home Premium 64bit

Hi VK, as promised, I've uploaded the latest SF diagnostics. Thanks
My System SpecsSystem Spec

15 Apr 2013   #14

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


Why do you have an OEM Product key on an retail motherboard?


M4A785T-M 2302 BIOS23022011.03.18download

Refer to the manual on how to upgrade your BIOS
My System SpecsSystem Spec
15 Apr 2013   #15

Windows 7 Home Premium 64bit

Hi VK, this is a custom built PC that I bought 2nd hand over a year back. It had Win7 32 bit installed when I got it and I installed Win 7 64 bit (genuine copy that I bought from Microsoft) about 6 months back. 64 bit has been working fine, until only a few weeks ago that I started getting infrequent BSODs. As of the last weekend, it was too frequent to actually do anything on the PC. Haven't added any new hardware / software as of recent though.

Will try the BIOS update as you suggested.
My System SpecsSystem Spec
15 Apr 2013   #16

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Take a look at this link and upload the log with your reply please.

Windows Genuine and Activation Issue Posting Instructions

:Just Added:

Updated Nvidia Graphic Card Driver

NVIDIA GeForce GTS 450314.222013.03.25download

Uninstall the current Nvidia drivers then use the link below to scan for left over files

Drivers - Clean Left over Files after Uninstalling

Restart the PC then reinstall the current drivers posted .
My System SpecsSystem Spec
15 Apr 2013   #17

Windows 7 Home Premium 64bit

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3QKTV-DR884-FK3WQ
Windows Product Key Hash: y/nwj2xe0UrFGiy89Lb6ZPKDjbw=
Windows Product ID: 00359-OEM-8703996-00982
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D4D1BE8F-545B-4A67-A46F-AF0462FFBB47}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D4D1BE8F-545B-4A67-A46F-AF0462FFBB47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FK3WQ</PKey><PID>00359-OEM-8703996-00982</PID><PIDType>3</PIDType><SID>S-1-5-21-730138787-2014013880-1349564081</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2206   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100722000000.000000+000</Date></BIOS><HWID>9AC63E07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-039-900982-02-2057-7601.0000-3432012
Installation ID: 002991636672135192878196971211377693979442402043633585
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: FK3WQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 15/04/2013 21:51:11
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2013 21:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   072210  APIC1422
  FACP   072210  FACP1422
  SRAT   AMD     FAM_F_10
  HPET   072210  OEMHPET 
  MCFG   072210  OEMMCFG 
  OEMB   072210  OEMB1422
My System SpecsSystem Spec
15 Apr 2013   #18

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


We are good on the log. Is a legit Product Key.

Once your have your Nvidia driver updated . Please run a memtest

RAM - Test with Memtest86+

Also want to run a Chkdsk from the command prompt.

Open up an elevated command prompt by clicking on type CMD inside the Search programs and files box . right click on the CMD underneath the Programs (1) choose Run as administrator. Click Yes on the UAC window.
Command Prompt will open up to C:\Windows\System32>_ path.

Type the command

Chkdsk /f /r C:

Press Enter . It will ask say That it will schedule a check disk on the next restart. Press the Y key and press <Enter> and restart your PC manually.

Once you're back inside Windows. Open up the command prompt as you did to run chkdsk and run this command


Note   Note
There is a space between the word sfc and the forward slash ( / )

Will want to run sfc /scannow at least 3 times with restarts in between if it finds corrupted files .
My System SpecsSystem Spec
15 Apr 2013   #19

Windows 7 Home Premium 64bit

cool. thanks. so I should now:

1) update BIOS
2) uninstall NVIDIA drivers (looks like the update from the morning worked, as I see NVIDIA 314.22 installed as of this morning)
3) clean drivers using driversweeper
3) reinstall NVIDIA drivers

My System SpecsSystem Spec
15 Apr 2013   #20

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Yes and do the above steps as well.
My System SpecsSystem Spec

 BSOD help Windows 7 64 bit Home Premium

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