BSOD help Windows 7 64 bit Home Premium

VistaKing · 14 Apr 2013

courtesy from Northernsoul55

Code:
ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm nvlddmkm.sys Fri Jan 18 13:22:15 2013
Get the OP to either update his Nvidia Drivers or roll back if they are latest.
(Maybe run a Furmark test of his GPU if the new or rolled back driver causes issues)
Video Card - Stress Test with Furmark

SCDEmu.SYS
PowerISO Virtual Drive driver
Dated: Tue Aug 07 16:19:48 2007
Needs Power ISO uninstalled from the system
PxHlpa64.sys
Sonic CD/DVD driver (used by many different CD/DVD programs)
Dated: Mon Dec 10 23:49:01 2007

Code:

RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (www.sonic.com) or VERITAS Software, Inc (www.veritas.com).
ASACPI ASACPI.sys Thu May 14 02:25:17 2009
Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7 and Win8). Also a part of many Asus utilities
AsIO.sys
Asus PCProbe Utility
Dated: Mon Apr 06 08:21:08 2009

asifkhan316 · 15 Apr 2013

Thanks VK.

I've uninstalled PowerISO without any problem.

Windows doesn't find any later driver for NVIDIA, but the NVIDIA auto updater found later drivers and I tried to install them, but part-way through the install I had two BSODs.

When I get home from work, I'll upload the latest SF diagnostics.

asifkhan316 · 15 Apr 2013

Hi VK, as promised, I've uploaded the latest SF diagnostics. Thanks

VistaKing · 15 Apr 2013

asifkhan316

Why do you have an OEM Product key on an retail motherboard?

BIOS UPDATE

No code has to be inserted here.

Refer to the manual on how to upgrade your BIOS

asifkhan316 · 15 Apr 2013

Hi VK, this is a custom built PC that I bought 2nd hand over a year back. It had Win7 32 bit installed when I got it and I installed Win 7 64 bit (genuine copy that I bought from Microsoft) about 6 months back. 64 bit has been working fine, until only a few weeks ago that I started getting infrequent BSODs. As of the last weekend, it was too frequent to actually do anything on the PC. Haven't added any new hardware / software as of recent though.

Will try the BIOS update as you suggested.

VistaKing · 15 Apr 2013

Take a look at this link and upload the log with your reply please.

Windows Genuine and Activation Issue Posting Instructions

:Just Added:

Updated Nvidia Graphic Card Driver

No code has to be inserted here.

Uninstall the current Nvidia drivers then use the link below to scan for left over files

Drivers - Clean Left over Files after Uninstalling

Restart the PC then reinstall the current drivers posted .

asifkhan316 · 15 Apr 2013

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3QKTV-DR884-FK3WQ
Windows Product Key Hash: y/nwj2xe0UrFGiy89Lb6ZPKDjbw=
Windows Product ID: 00359-OEM-8703996-00982
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D4D1BE8F-545B-4A67-A46F-AF0462FFBB47}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D4D1BE8F-545B-4A67-A46F-AF0462FFBB47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FK3WQ</PKey><PID>00359-OEM-8703996-00982</PID><PIDType>3</PIDType><SID>S-1-5-21-730138787-2014013880-1349564081</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2206   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100722000000.000000+000</Date></BIOS><HWID>9AC63E07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-039-900982-02-2057-7601.0000-3432012
Installation ID: 002991636672135192878196971211377693979442402043633585
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FK3WQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 15/04/2013 21:51:11
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2013 21:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAADAAAAAQABAAEAln2o/tQZ3o4QM1Ty4ms4mNoRhB/On87uFfF0tI4u
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   072210  APIC1422
  FACP   072210  FACP1422
  SRAT   AMD     FAM_F_10
  HPET   072210  OEMHPET 
  MCFG   072210  OEMMCFG 
  OEMB   072210  OEMB1422
  SSDT   A M I   POWERNOW

VistaKing · 15 Apr 2013

asifkhan316

We are good on the log. Is a legit Product Key.

Once your have your Nvidia driver updated . Please run a memtest

RAM - Test with Memtest86+

Also want to run a Chkdsk from the command prompt.

Open up an elevated command prompt by clicking on

type CMD inside the Search programs and files box . right click on the CMD underneath the Programs (1) choose Run as administrator. Click Yes on the UAC window.
Command Prompt will open up to C:\Windows\System32>_ path.

Type the command

Chkdsk /f /r C:

Press Enter . It will ask say That it will schedule a check disk on the next restart. Press the Y key and press <Enter> and restart your PC manually.

Once you're back inside Windows. Open up the command prompt as you did to run chkdsk and run this command

SFC /SCANNOW

Note

There is a space between the word sfc and the forward slash ( / )

Will want to run sfc /scannow at least 3 times with restarts in between if it finds corrupted files .

asifkhan316 · 15 Apr 2013

cool. thanks. so I should now:

1) update BIOS
2) uninstall NVIDIA drivers (looks like the update from the morning worked, as I see NVIDIA 314.22 installed as of this morning)
3) clean drivers using driversweeper
3) reinstall NVIDIA drivers

?

VistaKing · 15 Apr 2013

Yes and do the above steps as well.