Random freezes - Seven Professional x64

gregrocker said:

It's best in a troubleshooting install if you install Windows Updates/drivers first, then any missing drivers, then programs gradually so you can gauge performance after each step.

There isn't really any hurry to install everything at once as you did, so either start over or roll back to a point just after install and this time follow the steps in Clean Reinstall - Factory OEM Windows 7 to get a perfect baseline install, then monitor performance after each program is installed enough that you know it isn't freezing.

Have you tested all hardware as shown in Troubleshooting Steps for Windows 7

These are all drivers/software I had installed since the first week I had this computer, the first time I booted it. They never caused any problem and I'm really inclined to think it's the memory clock.

Run the tests in the link Greg provided, this will test your hardware for any problems.

What is your motherboard model?

My motherboard is custom built for Alienware, but I'll try to look up the exact model for you.

EDIT: It's an Alienware Aurora R3 DF1G9 Motherboard. I'll save you the trouble and link it to you: http://www.redplanettrading.com/Dell...therboard.html

Thanks for the link, do you know the clockspeed of your memory?

Here's the support clockspeeds for your motherboard:

Supported Memory:

• Up to 16GB Dual Channel DDR3 SDRAM at 1333Mhz - 4 DIMMS
• Up to 8GB Dual Channel DDR3 SDRAM at 1866Mhz - 4 DIMMS
• Up to 16GB Dual Channel DDR3 SDRAM at 1600Mhz - 4 DIMMS

I have 2x8GB @ 1600MHz, they're supported.

The clockspeed shouldn't be a problem then since they are supported by your motherboard.

Let's continue with some hardware tests:

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

• SeaTools for DOS | Seagate
• CrystalDiskInfo - Software - Crystal Dew World

Post a screenshot of Crystal Disk Info summary:

• Screenshots and Files - Upload and Post in Seven Forums

writhziden said:

If you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Check for any file system errors and bad sectors using Option #2 of:

• Disk Check

Use this command with Disk Check:

Code:

chkdsk C: /f /r

chkdsk came in clean. Also, no freezes since the last, maybe it's ok now?

That's good to know, what did Crystal Disk Info display?

Sorry for the late response, first of all.

Now, I downloaded Western Digital's diagnostic tool and I'll run it tonight. Crystal Disk Info reports both disks as healthy.

Okay thanks for the update, will look forward for your results.