BSOD when saving files? Win7 home premium 64bit

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  1. Posts : 8
    windows 7 home premium 64bit
       #1

    BSOD when saving files? Win7 home premium 64bit


    The only correlation I've been able to make is when saving files using GIMP (files located on non-system drive) BSOD occurs after clicking export button to save file as jpeg.

    Thanks in advance for any assistance.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Follow this:
    writhziden said:
    If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

    • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

    Check a drive for errors:


    BSOD BUGCHECK SUMMARY
    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Mon Apr 15 10:25:30.490 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:22.520
    BugCheck 3D, {fffff8000549ff60, 0, 0, fffff8800111278e}
    Probably caused by : mv91xx.sys ( mv91xx+3178e )
    BUGCHECK_STR:  0x3D
    PROCESS_NAME: NOT FOUND
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Mon Apr 15 10:23:54.481 2013 (UTC + 6:00)
    System Uptime: 3 days 10:16:33.511
    BugCheck 3D, {fffff80000b9bf60, 0, 0, fffff8800103178e}
    Probably caused by : mv91xx.sys ( mv91xx+3178e )
    BUGCHECK_STR:  0x3D
    PROCESS_NAME: NOT FOUND
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    Debug session time: Sun Apr  7 23:41:29.851 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:21.865
    BugCheck 3D, {fffff8000549df60, 0, 0, fffff8800117678e}
    Probably caused by : mv91xx.sys ( mv91xx+3178e )
    BUGCHECK_STR:  0x3D
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  3. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #3

    the sfc showed no problems found
    updated ssd firmware
    checking and working on updating bios/drivers etc
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Good luck and keep us posted of further BSOD's.
      My Computer


  5. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #5

    I had another yesterday after some of the updates. Should I post another dump log? Also, what does the "BSOD BUGCHECK SUMMARY" indicate? Did this come from what I had posted?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    mojimo said:
    Should I post another dump log?
    Yes.

    mojimo said:
    Also, what does the "BSOD BUGCHECK SUMMARY" indicate? Did this come from what I had posted?
    Yup. :)
      My Computer


  7. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #7

    Can you tell anything from the "BSOD BUGCHECK SUMMARY"?

    here is the scan from just now
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    The bugcheck summery says that all the recent crashes are caused my Marvell SATA/SCSI drivers; which are very old, of August, 2010.

    You use the Marvell drivers for the Kingston SSD, which is your D drive. Is it right?
    First, update the firmware of the ssd from Kingston.
    Then, uninstall Marvell in Control Panel > Programs and Features. Marvell is poorly coded and often fails, even if the drivers are up to date.
    Code:
    Start Menu\Programs\Marvell 
    Start Menu\Programs\Marvell\91xx driver
    After uninstalling, follow this method to clean up the leftovers:


    Do some more things.

    1. Update JMicron JMB36X Controller, as it is of Aug 2010, too. Get it from Driver
    2. Download and install this particular version of Intel Rapid Storage Driver:

    3. Update the firmware of M4-CT256M4SSD2 SSD from Crucial.com Product Downloads - Firmware Updates

    Let us know the results.
      My Computer


  9. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #9

    okay, starting on your list of tasks

    at the Jmicron link there are multiple driver categories, should I be looking in the SATA directory?
      My Computer


  10. Posts : 8
    windows 7 home premium 64bit
    Thread Starter
       #10

    also, updated the crucial firmware yesterday, and a search on kingston said that ssd has no firmware updates
      My Computer


 
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