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system restarts when hibernate,now BSOD too started, Minidump attached
Hello.
First time i got BSOD exactly 1 month ago. I lost my Vista laptop just bcoz of regular crashes,so when i saw BSOD on my new laptop,i got very nervous.
I contacted MS support and Avast but no satisfactory response.
Few facts:
I've got problems many times while i hibernate the system every day. It just takes so much time and then ends up restarting.
But i got BSOD only 2 times. On 17th of March and on 17th of April.
I am attaching the Mini dump files.
I would be happy if some expert can analyze them and told me what exactly is causing the issue.
I also used 'Blue Screen View' and this is what it shows:
1- 041713-34523-01.dmp 17-Apr-13 3:02:49 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`0aaf0b30 fffff800`00b9c518 fffffa80`13a7a6a0 ntoskrnl.exe ntoskrnl.exe+75c00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\041713-34523-01.dmp 4 15 7601
844,752
===
2- 040813-32713-01.dmp 08-Apr-13 8:32:00 PM DRIVER_POWER_STATE_FAILURE 0x1000009f 00000000`00000004 00000000`00000258 fffffa80`07267660 fffff800`00b9c510 aswSnx.SYS aswSnx.SYS+7c43e x64 ntoskrnl.exe+78b8a C:\Windows\Minidump\040813-32713-01.dmp 4 15 7601 459,360
===
3- 031813-31761-01.dmp 18-Mar-13 1:53:41 AM DRIVER_POWER_STATE_FAILURE 0x1000009f 00000000`00000004 00000000`00000258 fffffa80`07265660 fffff800`00b9c510 ntoskrnl.exe ntoskrnl.exe+78b8a NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+78b8a C:\Windows\Minidump\031813-31761-01.dmp 4 15 7601 510,896
===
4- 031713-33150-01.dmp 17-Mar-13 9:41:20 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`0a24d9f0 fffff800`00b9c518 fffffa80`0b958010 netr28x.sys netr28x.sys+4a3e8 x64 ntoskrnl.exe+75c40 C:\Windows\Minidump\031713-33150-01.dmp 4 15 7601 983,752
I would also like to tell that i run Anti-Virus, Anti-Malware , HP Support Assistant on weekly basis. I also run chkdsk bi-weekly as it was recommended by HP support staff.
Thanks.
PS: I am not good in tech, so i beg your pardon if done something wrong in posting the details.
Last edited by HT2013; 17 Apr 2013 at 13:09. Reason: Added more details