BSOD ntoskrnl.exe (nt+0x75C00)

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  1. Posts : 9
    Windows 7 Ultimate 64Bit
       #1

    BSOD ntoskrnl.exe (nt+0x75C00)


    Hello

    My computer was fine untill today when all of a sudden I heard it restarting from the kitchen. I went in and I had no idea why it restarted so I just let it boot up again. Then I got an BSOD and I have gotten several since using WhoCrashed I have managed to get them all because I had log saving on.

    It appears that all BSODs have had different causes.

    Code:
    On Sat 2013-04-20 17:57:01 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\042013-8907-01.dmp
    uptime: 00:03:40
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00) 
    Bugcheck code: 0x1A (0x5003, 0xFFFFF780C0000000, 0xEE86, 0xEE842001DD0C)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 
    
    
    On Sat 2013-04-20 17:57:01 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    uptime: 00:03:40
    This was probably caused by the following module: ntfs.sys (Ntfs+0x9AA6F) 
    Bugcheck code: 0x1A (0x5003, 0xFFFFF780C0000000, 0xEE86, 0xEE842001DD0C)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT File System Driver
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. 
    
    
    On Sat 2013-04-20 17:19:02 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\042013-6068-01.dmp
    uptime: 00:00:35
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00) 
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800037B3CD0, 0x0, 0x20000000)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 
    
    
    On Sat 2013-04-20 07:50:42 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\042013-6692-01.dmp
    uptime: 00:00:08
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00) 
    Bugcheck code: 0x1A (0x31, 0xFFFFFA800AFF0B50, 0xFFFFF88003E57000, 0xFFFFF8A001F6F98D)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. 
    
    
    On Sat 2013-04-20 07:12:48 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\042013-9562-01.dmp
    uptime: 00:04:39
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00) 
    Bugcheck code: 0xA (0xFFFFF6800000CD40, 0x0, 0x0, 0xFFFFF80003598545)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
    If there is anything that you want me to do then please don't hesitate to ask. I found this link thread from this very same forum but it did not help me.

    "ntoskrnl.exe" BSOD

    I have tried checking for RAM errors in windows, that screen just rebooted my PC without telling me anything... I have tried resetting boot.ini

    What to do? D:

    I am reading the posting instructions now, I just wanted to get this thread up before a new BSOD shows up.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Hi rambocpu

    Welcome to Se7enForums. Please take a look at the link below

    Blue Screen of Death (BSOD) Posting Instructions

    Looking at your post the BSOD point to a memory issue . Run the Memtest . Link to get the software is below. You will need a USB flash drive. If you get any errors test each memory on every slot. You want to run the test over night cause it could error out on the last Pass. You want at least 8-10 passes.

    RAM - Test with Memtest86+
      My Computer


  3. Posts : 9
    Windows 7 Ultimate 64Bit
    Thread Starter
       #3

    VistaKing said:
    Hi rambocpu

    Welcome to Se7enForums. Please take a look at the link below

    Blue Screen of Death (BSOD) Posting Instructions

    Looking at your post the BSOD point to a memory issue . Run the Memtest . Link to get the software is below. You will need a USB flash drive. If you get any errors test each memory on every slot. You want to run the test over night cause it could error out on the last Pass. You want at least 8-10 passes.

    RAM - Test with Memtest86+
    Fixed the posting instructions, working on memtest now. Will get back with the results.
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Code:
    ******************************************************************************
    *                                                                                                                                         *
    *                        Bugcheck Analysis                                                                                         *
    *                                                                                                                                          *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000005003, The subtype of the bugcheck.
    Arg2: fffff780c0000000
    Arg3: 000000000000ee86
    Arg4: 0000ee842001dd0c
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    BUGCHECK_STR:  0x1a_5003
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  mbam.exe
    
    CURRENT_IRQL:  0
    Caused by MalwareBytes

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffff6800000cd40, memory referenced
    Arg2: 0000000000000000, IRQL
    Arg3: 0000000000000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003598545, address which referenced memory
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036c8100
    GetUlongFromAddress: unable to read from fffff800036c81c0
     fffff6800000cd40 Nonpaged pool
    
    CURRENT_IRQL:  0
    
    FAULTING_IP: 
    nt!MiEmptyWorkingSet+1c5
    fffff800`03598545 488b02          mov     rax,qword ptr [rdx]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  CurseClient.ex
    Uninstall CurseClient or Reinstall

    Code:
    *******************************************************************************
    *                                                                                                                                           *
    *                        Bugcheck Analysis                                                                                           *
    *                                                                                                                                           *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000000031, The subtype of the bugcheck.
    Arg2: fffffa800aff0b50
    Arg3: fffff88003e57000
    Arg4: fffff8a001f6f98d
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    BUGCHECK_STR:  0x1a_31
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  hola_updater.e
    Update or reinstall your Hola Network software

    I advise you to open up a new thread in Security Systems to check if you have any rootkits or viruses on your PC
      My Computer


  5. Posts : 9
    Windows 7 Ultimate 64Bit
    Thread Starter
       #5

    Incredible support, running memtest as im writing this on my phone, getting a bunch of red stuff. Does this mean that I HAVE to replace my ram? Will return with more info when its done. What leads you to think that i have a virus/trojan? I ran malware bytes to be sure but i never had the time to finish it before a BSOD showed up
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    If you are getting a bunch of red stuff on the memtest. Stop the test and test each RAM on every slot. One RAM Stick at a time . But the memory is what is causing your BSODs.

    The virus scan is just a precaution .
      My Computer


  7. Posts : 9
    Windows 7 Ultimate 64Bit
    Thread Starter
       #7

    So I have to buy new RAM then, well that sucks.

    But I ran the memtest and I will test each stick, I'll soon get money and I'll guess I'll buy more. I stopped the CurseClient and Malwarebytes and I watched the avatar movie to pass time.

    3 hours have gone and no BSOD since. I will test each stick tommorrow in all different slots.
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    Yes test the ram in different slots . One stick at a time . If the ram passes in one slot but fails on another slot test another slot if the new slot passes the memory you have a bad DIMM slot and that would be replacing the motherboard .
      My Computer


  9. Posts : 9
    Windows 7 Ultimate 64Bit
    Thread Starter
       #9

    I have purchased an Asus P8Z77-V LX.

    Do you think that they will replace it for free assuming it is the motherboard that causes it?
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    Test the memory first . If the memory passes on one slot but fails on another and passes on another you have a bad slot . If you still have warranty on the motherboard then Asus should replace it .
      My Computer


 
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