I need help analyzing .dmp files due to frequent BSODS


  1. Posts : 4
    Windows 8 Pro 64-bit
       #1

    I need help analyzing .dmp files due to frequent BSODS


    I built my first gaming rig in january 2013, and everything went well.

    However about 2 days later i recieved my first BS0Ds, which was very dissapointing.

    I neglected to fix the issues and now all these BSODS are driving me crazy.

    I don't know how to analyze dmp files so any help would be much appreciated.

    Besides the minidumps that windows collects i also have many errors & criticals in my event log but don't know how to resolve any. Any help with those will be appreciated. Thanks to all in advance.


    For people who dont want zip files :
    Text list of all dmp filese: https://dl.dropboxusercontent.com/u/58356634/dmp.txt

    P.S.. My system is currently running on windows 8 but it was previously running on Win 7 and im getting the same issues which is why im posting in a win 7 forumn. Screenshot and dmp files attached.
    Last edited by ski3high; 20 Apr 2013 at 15:50.
      My Computer


  2. Posts : 4
    Windows 8 Pro 64-bit
    Thread Starter
       #2

    Anyone...?
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #3

    hi ski3high


    Lets start off with a memory test

    RAM - Test with Memtest86+

    Getting a lot of memory corruption along with these drivers

    ??\C:\Program Files (x86)\AMD\OverDrive\amd64\AODDriver2.sys
    \??\C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys

    Reinstall the AMD software.

    BSOD date: Apr 10

    Code:
    ***************************************************************
    *                                                                                                              *
    *                        Bugcheck Analysis                                                              *
    *                                                                                                              *
    ***************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800939109a, The address that the exception occurred at
    Arg3: fffff8800f8bf278, Exception Record Address
    Arg4: fffff8800f8beab0, Context Record Address
    caused by

    Code:
    SYMBOL_NAME:  atikmdag+f309a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50d225df
    
    STACK_COMMAND:  .cxr 0xfffff8800f8beab0 ; kb
    
    FAILURE_BUCKET_ID:  X64_AV_atikmdag+f309a
    
    BUCKET_ID:  X64_AV_atikmdag+f309a
    
    Followup: MachineOwner
    Update the AMD driver. Just install the driver not the CCC application
      My Computer


  4. Posts : 4
    Windows 8 Pro 64-bit
    Thread Starter
       #4

    VistaKing said:
    hi ski3high


    Lets start off with a memory test

    RAM - Test with Memtest86+

    Getting a lot of memory corruption along with these drivers

    ??\C:\Program Files (x86)\AMD\OverDrive\amd64\AODDriver2.sys
    \??\C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys

    Reinstall the AMD software.
    I ran mem test 30mins ago.
    On the first pass, there was an error in on test and listed it as having 10 errors, then on the second one it started getting more errors faster. Within 5 min i had 60 errors then in about 3 more mins it jumps to 6300 errors. I'm frustrated now and assume the only thing i could do is spend more money and buy new memory.
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #5

    Test each RAM on every slot. One RAM at a time. If you recently purchased the hardware you should have warranty on the memory and be able to send the bad one and they will ship you a new one.

    Also run CHKDSK /F /R

    Click on the button type CMD inside Search programs and files. Once CMD comes up under Programs(1) right click and choose Run as administrator . Once the User Access Control window comes up click on the Yes button . Command prompt should open up to this path C:\Windows\System32>_

    Type in the command below inside the Command prompt

    chkdsk /F /R
    press <ENTER>

    It will ask you " Do you want to schedule a scan on the next restart " Press the Y key and press <Enter> then restart the PC manually

    Also run SFC /SCAN

    Open up the command Prompt same way as above . Run the command below

    SFC /SCANNOW
    press <ENTER>

    If you get any files that are corrupted upload the CBS.LOG file with your reply
      My Computer


  6. Posts : 4
    Windows 8 Pro 64-bit
    Thread Starter
       #6

    Well i tested my original memory again and I'm confused now. So i placed in my first stick of ram and it ran fine in both slots. Then i placed my second stick and as expected i received 10 errors however i tested it in the other slot and fine. No errors.

    I ran chkdsk which ran for hours...now what?
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #7

    If your ram errored out on one slot and passed a test in another ram ? You have a bad slot . That's a motherboard replacement .

    Did you run SFC /scannow ?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:07.
Find Us