BSoD after a few hours of leaving computer on (seemingly random)


  1. Posts : 2
    Windows 7 Professional 64bit
       #1

    BSoD after a few hours of leaving computer on (seemingly random)


    Hi, so yeah, random BSoD's started happening to me yesterday while I was in game (GW2). I've played this game for a long time daily and no problems, after trying to debug the issue to the game noticed it crashed outside of the game as well (afaik haven't installed anything new recently before the crashes started).

    1) BSoD appeared, informed me to check my recent installs, blah, etc.
    2) Attempts to restart but claims it cannot find the boot device.
    3) Hard reboot and it loads fine.
    4) After windows loads I get the "Windows has recovered from an unexpected shutdown" message with the following details:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA800E0326F0
    BCP3: FFFFFA800E0329D0
    BCP4: FFFFF80003392510
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042113-36317-01.dmp
    G:\AppData\Local\Temp\WER-36426-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    I went through and cleaned out all older programs I don't use, opened the box and cleaned it thoroughly incase it was an overheating issue (dust build or something). But it continues to happen (5 times now -_-)

    Attaching SF diagnostic report to this post labeled sgnl.zip
    Also attaching the indicated WER***.xml file from the message.

    Usually when I hit a BSoD I reinstall the OS. I would like to try and see if it can be figured out without doing that this time. Please let me know if you need any additional information, I would be glad to provide it.

    And thank you a billion times in advance for your time.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Bug check code F4 is usually storage related.

    Is the firmware for your SSD up-to-date?

    Check for one and see if the stability returns.

    Follow this:
    writhziden said:
    If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

    • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

    • Run disk check for errors on your Hard Drive(s) Disk Check

    • Uninstall DAEMON Tools and any Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

    As an alternative, many people recommend the use of Total Mounter or Magic ISO
    Let us know the results.
      My Computer


  3. Posts : 2
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thank you for your quick response. I've done what was recommended.
    - Updated firmware/bios/etc versions
    - SFC ran and indicated no integrity issues.
    - Removed a few unnecessary items from startup.
    - Ran disk check that showed no issues.
    - Uninstalled DAEMON Tools (wasn't using it often, will look into alternatives later on)

    I will let you know if I see any addition BSoD's. Again, thanks for your assistance.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    You're welcome.

    Hope it works for you.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    So any new BSOD's?

       Tip

    • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:55.
Find Us