BSOD's, WhoCrashed says ntoskrnl.exe

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  1. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #31

    wait, I wasn't in front of the computer so I didn't witness it, you're saying there isn't a record of a critical stop from just a little while ago? That's interesting, I will ask my son exactly what happened

    edit: he didn't allow for the dump file to finish compiling before he restarted, he knows now to wait till it gets to 100%
    Last edited by bunabayashi; 28 Apr 2013 at 11:20.
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  2. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #32

    There have been no BSOD's since my last post, crazy are the ways of Hobbits & BSOD's, e.g., I'm not exactly how we cured it but it seems the worst is behind us. I will go ahead and call this one 'solved' and thank you so much for the great help
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #33

    :) good to know.
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  4. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #34

    Hi guys, this system has been experiencing occassional BSODs on restarts, could I get some advice on what's going on? Thanks,

    Dave
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  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #35

    The latest BSOD as per the uploaded zip is of 07/11. No meaningful inference can be drawn based on such an old dump, because things changed a lot during this time.

    You have Daemon Tools Ultra installed. Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Hope it will do a better there.
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  6. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #36

    thanks for that, I will follow your advice. I'm curious why the latest BSODs aren't showing up? Does WhoCrashed need to be installed prior to the BSOD? Because it was uninstalled until this morning...
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  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #37

    bunabayashi said:
    thanks for that, I will follow your advice. I'm curious why the latest BSODs aren't showing up? Does WhoCrashed need to be installed prior to the BSOD? Because it was uninstalled until this morning...
    Why what who crashed?

    If the BSODs upto 07/11 can be recorded, there is no reason for the later ones not being recorded. The only chance is that the BSODs took place before windows loaded completely.

    Uninstall Daemon tools and report us back.
      My Computer


 
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