BSOD playing Netflix


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD playing Netflix


    Been having trouble with my computer for awhile now. There may be multiple issues at play but I figured I'd start with the BSOD I got while using Netflix. I have no experience with debug codes so I greatly appreciate any help or advice I can find.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.




    • Run disk check for errors on your Hard Drive(s) Disk Check

    • Heat:

    Only use the laptop on a hard surface with nothing blocking any of the vents.

    Use a laptop cooling pad if possible

    Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).

    Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
    • For monitoring heat of the system, use Speccy or HWMonitor:

    • Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+

       Note
    Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

       Tip
    Do this test overnight, before going to bed.
    For information purposes only:
    Code:
    Debug session time: Wed Apr 24 06:38:39.562 2013 (UTC + 6:00)
    Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042313-21278-01.dmp]
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime: 0 days 0:07:26.154
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSwitchContext+78 )
    BugCheck 1000007E, {ffffffffc0000005, fffff88003f650c8, fffff880069c99b8, fffff880069c9210}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Bugcheck code 1000007E
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88003f650c8, The address that the exception occurred at
    Arg3: fffff880069c99b8, Exception Record Address
    Arg4: fffff880069c9210, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VidSchiSwitchContext+78
    BiosVersion = 6.07
    BiosReleaseDate = 05/04/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6754y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Debug session time: Mon Apr 22 07:02:33.236 2013 (UTC + 6:00)
    Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042113-22978-01.dmp]
    Missing Windows 7 Service Pack 1
    Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
    System Uptime: 0 days 0:39:37.687
    Probably caused by : ntkrnlmp.exe ( nt!ExpCheckForIoPriorityBoost+a7 )
    BugCheck 24, {1904fb, fffff88009bf91a8, fffff88009bf8a10, fffff80002e49f87}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Bugcheck code 00000024
    Arguments: 
    Arg1: 00000000001904fb
    Arg2: fffff88009bf91a8
    Arg3: fffff88009bf8a10
    Arg4: fffff80002e49f87
    PROCESS_NAME:  svchost.exe
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID:  X64_0x24_nt!ExpCheckForIoPriorityBoost+a7
    BiosVersion = 6.07
    BiosReleaseDate = 05/04/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6754y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Debug session time: Sun Apr 21 12:54:43.346 2013 (UTC + 6:00)
    Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\042113-32713-01.dmp]
    Missing Windows 7 Service Pack 1
    Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
    System Uptime: 0 days 0:20:00.798
    Probably caused by : hardware ( nt!KiSystemCall64+93 )
    BugCheck 50, {ffffda8023f0da8d, 0, fffff80002e708d3, 7}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Bugcheck code 00000050
    Arguments: 
    Arg1: ffffda8023f0da8d, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002e708d3, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000007, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    BiosVersion = 6.07
    BiosReleaseDate = 05/04/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = p6754y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


 

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