recurring BSOD, errors: 0x00000024 and 0x00000003B

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  1. joX201
    Posts : 23
    Windows 7 Professional 64bit
    Thread Starter
       New #41

    More crashes... here is the info. This week I hope to try the clean install.
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #42

    Checked the data ... as previous. And, the main reason of the crashes appear to be the drivers came as factory preloaded.

    I would suggest you go for a Clean Reinstall - Factory OEM Windows 7. It will give you the perfect reinstall that will maximize windows native performance.
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  4. joX201
    Posts : 23
    Windows 7 Professional 64bit
    Thread Starter
       New #43

    Hi Arc,
    yes, I think this is the next logical step. Hope to have time to tackle the clean reinstall this week.
    cheers!

    Jo
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  6. joX201
    Posts : 23
    Windows 7 Professional 64bit
    Thread Starter
       New #44

    Hi guys,

    here I am again. Sorry about the long radio silence, I was travelling on work.
    I have done several full reinstalls, formatting the SSD, checking firmware (appears to be the one indicated to be "stable") and running memtest in between. No matter what I did, shortly after Windows was up again, I had blue screens (mostly the same ones seen up to now).
    I even did a trial installation of Ubuntu to see if the machine would run stable, but it BSOD's also while running linux. Memtest ran forever (>7 iterations) but never gave any sign of memory problems.
    I really don't know what to do aside from binning the machine... or setting it alight with some premium gas (since it was supposed to be a premium laptop)...

    Thanks so much for your help...

    Jo
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  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #45

    Next steps .....

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    If the processor is good, too, then we have to concentrate on the motherboard. The only problem is, if it is an OEM license, then it is tagged with the motherboard, and changing the motherboard will put you in trouble to activate your subsequent windows installations.

    So the best option remained now is to contract the vendor and ask for a warranty replacement.
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