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BSOD On Laptop With Docking Station.
Getting a random blue screen on an HP Elitebook 8470p. I believe it is caused by the docking station.
Thanks for any help
Yoseph
Getting a random blue screen on an HP Elitebook 8470p. I believe it is caused by the docking station.
Thanks for any help
Yoseph
Code:BugCheck 3B, {c0000005, fffff80002ed5b05, fffff88009618c60, 0} Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )An error occured when translating from privileged code to non-privileged code.Code:Usual causes: System service, Device driver, graphics driver, memory
This is commonly related to memory access violation errors; drivers have been referencing invalid or corrupted memory addresses.Code:0: kd> !error c0000005 Error code: (NTSTATUS) 0xc0000005 (3221225477) - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
Remove:
McAfee seems to be causing some problems, please remove this program with the official McAfee Removal Tool, and then install these free and proven alternative which work with Windows 7.Code:0: kd> lmvm mfehidk start end module name fffff880`01000000 fffff880`0109fe00 mfehidk T (no symbols) Loaded symbol image file: mfehidk.sys Image path: \SystemRoot\system32\drivers\mfehidk.sys Image name: mfehidk.sys Timestamp: Thu May 31 16:15:54 2012 (4FC78B2A) CheckSum: 000B1952 ImageSize: 0009FE00 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install and perform full scans with:
- Malwarebytes : Free anti-malware download
- Microsoft Security Essentials | Protect against viruses, spyware, and other malware
InformationRemember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system
You can also view this thread for a complete free and lightweight security protection combination:
NotePlease update all the program prior to running the programs.
Your Intel USB 3.0 Host Controller driver seems to be causing some problems, please update it from here:Code:0: kd> lmvm iusb3xhc start end module name fffff880`046aa000 fffff880`0476f000 iusb3xhc T (no symbols) Loaded symbol image file: iusb3xhc.sys Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys Image name: iusb3xhc.sys Timestamp: Tue Mar 27 09:09:32 2012 (4F7175BC) CheckSum: 000C657E ImageSize: 000C5000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Intel Download Center.
Thanks for all the detailed help.
Yoseph
Welcome, please post back your results. Is this a personal or business (company-owned) laptop?
Last edited by x BlueRobot; 24 Apr 2013 at 14:54.