Random BSOD New build 0x800... event id 1001

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  1. Posts : 42
    Windows 7 64-bit OEM
    Thread Starter
       #51

    x BlueRobot said:
    Okay, I've managed to download the file, however, there seems to be a little problem. The BSOD seems to be missing a page which should be present within the file. I can't extract any information at all, apart from a Stop Code and some parameters.

    Code:
    16.3: kd:x86> !error 00000000c0000005
    Error code: (NTSTATUS) 0xc0000005 (3221225477) - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    It seems we are still dealing with some kind of memory access issues here.

    Have you configured the settings to a Minidump?
    Darn, that sucks. Yes I have configured the settings to a minidump. I guess it would be a good idea to try to cause another BSOD because I haven't been using the pc. (I usually post from my laptop) Ill try some youtube (it has been running for a few of the past BSODs) and maybe have some other stuff open to push the RAM a bit and try to get a minidump so I can get a better file for you.
      My Computer

  2.    #52

    Okay thanks :)
      My Computer


  3. Posts : 42
    Windows 7 64-bit OEM
    Thread Starter
       #53

    Okay so I haven't had much time lately but I have been trying to get the PC to crash with no luck. I even tried downloading a RAM intensive game and tried running it while running youtube and a few other webpages at the same time and no crash. Now, normally that would make me happy, but I am still getting weird app crashes. When I was trying to get it to BSOD chrome would crash or it would just exit the game, but no blue screen. Basically its still glitchy, but I can't replicate a BSOD... any suggestions?
      My Computer

  4.    #54

    Run the SF Diagnostic Tool you used to upload the dump files, and then I'll have a look at the Event Logs to see if there any clues there.

    At least your not having any more BSODs so far :)
      My Computer


  5. Posts : 42
    Windows 7 64-bit OEM
    Thread Starter
       #55

    Well that was interesting. I booted up the PC and noticed on the desktop there was a file that contained some type of Java error file (installed Java for the game). I took a peek at it and it said something about windows not being set up for dumps, or something similar. So I double checked and I was still set up for minidumps.

    So I ran the SF diagnostic tool and when I was about to zip the file my PC just restarted, no BSOD nothing weird, was just like I had hit the reset button. After the restart I had the screen with the option to boot into safe mode and the error message that windows did not shut down properly so I figured it was a type of crash. Then I ran the tool again and uploading it now. I also included the Java error file just in case that can help in any way.
      My Computer

  6.    #56

    From the Java crash log, I noticed the same memory access violation error again:

    Code:
    #  EXCEPTION_ACCESS_VIOLATION (0xc0000005)
    We also have a BSOD too:

    Code:
    BugCheck 109, {a3a039d8990728b0, b3b7465eeb83f806, fffff8000304b700, 1}
    
    Probably caused by : memory_corruption
    There still seems to be more of kernel code corruption:

    Code:
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff8000304b71c - nt!AlpcpAllocateFromBitmap+1c
    	[ c1:e1 ]
    1 error : !nt (fffff8000304b71c)
    The last parameter that modification of kernel function or .pdata structure took place (this is used to assist with debugging and exception handling).

    Code:
    Event[2270]:
      Log Name: System
      Source: Microsoft-Windows-HAL
      Date: 2013-05-09T01:18:09.987
      Event ID: 12
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: N/A
      User Name: N/A
      Computer: Red_Beast
      Description: 
    The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.
    I've managed to find a vital clue from the Event Log you uploaded, do you know any hardware which may require firmware?

    Code:
    Etron USB 3.0 Extensible Host Controller
    You may want to update the driver and firmware for your USB 3.0 Controller.
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #57


    kenh536


    Driver for your USB 3.0

    No code has to be inserted here.
      My Computer


  8. Posts : 42
    Windows 7 64-bit OEM
    Thread Starter
       #58

    x BlueRobot said:
    From the Java crash log, I noticed the same memory access violation error again:

    Code:
    #  EXCEPTION_ACCESS_VIOLATION (0xc0000005)
    We also have a BSOD too:

    Code:
    BugCheck 109, {a3a039d8990728b0, b3b7465eeb83f806, fffff8000304b700, 1}
    
    Probably caused by : memory_corruption
    There still seems to be more of kernel code corruption:

    Code:
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff8000304b71c - nt!AlpcpAllocateFromBitmap+1c
    	[ c1:e1 ]
    1 error : !nt (fffff8000304b71c)
    The last parameter that modification of kernel function or .pdata structure took place (this is used to assist with debugging and exception handling).

    Code:
    Event[2270]:
      Log Name: System
      Source: Microsoft-Windows-HAL
      Date: 2013-05-09T01:18:09.987
      Event ID: 12
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: N/A
      User Name: N/A
      Computer: Red_Beast
      Description: 
    The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.
    I've managed to find a vital clue from the Event Log you uploaded, do you know any hardware which may require firmware?

    Code:
    Etron USB 3.0 Extensible Host Controller
    You may want to update the driver and firmware for your USB 3.0 Controller.
    I am not sure what firmware is.. I was only aware of drivers that need to be installed. I know the drivers are up to date for the USB 3.0 controller, I downloaded them from Gigabytes website. Is there a way to check for up to date firmware on everything? As far as I am aware, I don't have anything that would require firmware but its possible. I can list all hardware I have in the PC if that will help.

    EDIT: I don't know if this is related but my motherboards older revisions required a BIOS flash to support AM3+ FX series CPUs. However mine is Revision 3.0 and is advertised to come shipped with the updated BIOS. It even says so on the box. Is it possible that I have the wrong BIOS? I would assume it wouldn't even boot... but I figure its worth mentioning.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #59

    Your BIOS version is FA

    Current BIOS version off the Gigabyte website is FC

    No code has to be inserted here.
      My Computer


  10. Posts : 42
    Windows 7 64-bit OEM
    Thread Starter
       #60

    VistaKing said:
    Your BIOS version is FA

    Current BIOS version off the Gigabyte website is FC

    No code has to be inserted here.
    Okay so even the 990fxa-ud3 rev 3.0 doesn't ship with the right BIOS? Is the BIOS what is causing issues and will I have to flash it? It just sounds risky and I would like to avoid it if I can.
      My Computer


 
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