Keep getting BSOD - 0x00000124

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  1. Posts : 15
    Windows 7 Home Premium 64bit - Build 7601
       #1

    Keep getting BSOD - 0x00000124


    [CENTER]My PC started freezing, so I decided to reboot it to factory settings. But now I am getting a BSOD. I have tried different Nvidia drivers (including latest) but that doesn't make a difference. I have also update sound and direct X drivers. I have run lots of malware and virus scans, done a memory test and checked HDD for errors. Everything was fine. All windows updates are up to date. I used the program on here to create crash logs, I have attached. Iv also attached an autoruns .arn file.

    Here is the BSOD code - STOP: 0x00000124 (0x0000000000000000, 0xFFFFFA8005592028, 0x00000000BE200000, 0x000000000005110A)

    I should also add that the blue screen trigger percentage is as follows:
    idle or doing little = 5%
    browsing internet (no videos) = 10%
    watching videos = 60%
    online videos = 25%

    plus there is an overclocking profile but I have set overclocking to default and it doesn't help, iv also tried 4 different overclocking profiles and still no different.

    Crystal Disk Screenshot:


    TechPower GPU-Z Screenshot:


    Furmark Screenshot:



    Any help would be greatly appreciated.
    Last edited by karmacronicle; 12 May 2013 at 17:09.
      My Computer


  2. Posts : 3
    win8 pro x64
       #2

    All of the memory dumps give the WHEA_UNCORRECTABLE_ERROR code. This code is usually hardware related. Many of the dumps reference GenuineIntel as the source of the problem, however one of them was able to show the problem originating in GCACHEL2_ERR_ERR (Proc 0 Bank 8) which is your L2 cache on your intel processor. Please undo the overclocking you have described. Backup important data and run the Prime95 CPU test.
    Last edited by Frack; 12 May 2013 at 23:01.
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    Actually, Proc and Bank don't refer to the CPU per say. These are registers the CPU uses to communicate with Windows error handling. Proc is a Process and Bank is a stack of registers.

    I would still run the CPU test and while running, monitor the voltages supplied by the Power Supply (PS). A weak or failing PS is a routine cause of CPU failures.
      My Computer


  4. Posts : 3
    win8 pro x64
       #4

    Thanks for the catch, I meant to say "intel processor", not "first processor". It would be kind of redundant to say it's the first processor on a system that only has one processor :)
      My Computer


  5. Posts : 15
    Windows 7 Home Premium 64bit - Build 7601
    Thread Starter
       #5

    I ran the Prime 95 small FFTs test for 3 and a half minutes and if I read RealTemp correctly then my CPU was hitting 86°C. I read on here that letting it go over 78°C+ is not good. I also noticed it went to 86°C within a few minutes on the Furmark test. Any further guidance would be appreciated.

    Screenshot:

    some more info - If I play HD videos then it guarantees a BSOD, with standard videos it only Blues creens sometimes; also downloading at 15mb/s+ causes a bluescreens
      My Computer


  6. Posts : 15
    Windows 7 Home Premium 64bit - Build 7601
    Thread Starter
       #6

    This is my tower Chassis - HERE

    My temps sit around the 27 - 35°C when idle

    Speedfan Screenshot:
    Last edited by karmacronicle; 12 May 2013 at 23:53.
      My Computer


  7. Posts : 4,161
    Windows 7 Pro-x64
       #7

    The 12v line is pretty low. It shouldn't vary from 12v by more than +/- 5%. I don't see the 5v line listed. Set your clocking back to default and re-post another voltage snip. Is the one above at idle?
      My Computer


  8. Posts : 15
    Windows 7 Home Premium 64bit - Build 7601
    Thread Starter
       #8

    I went into overclocking and put everything back to the default settings. I assume this clears any overclocking profile.

    Here is the screenshot:


    Is one of my fans not working, as it says 0 RPM?
      My Computer


  9. Posts : 15
    Windows 7 Home Premium 64bit - Build 7601
    Thread Starter
       #9

    I ran a 'Blend' test on Prime 95 and it makes my PC Bluescreen almost instantly. I ran the 'small FFT' test aswell and that didnt make it blue screen.

    New diagnostics attached.
      My Computer


  10. Posts : 181
    Windows 7
       #10

    Bugcheck 124 can be exhaustive to point out due to generality of its problem...
    here's the detailed breakdown of your BSOD log
    Code:
    0: kd> !errrec fffffa8005bf7028
    ===============================================================================
    Common Platform Error Record @ fffffa8005bf7028
    -------------------------------------------------------------------------------
    Record Id     : 01ce4f97b9c69ba2
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/13/2013 5:09:51
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8005bf70a8
    Section       @ fffffa8005bf7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000206a7
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8005bf70f0
    Section       @ fffffa8005bf7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8005bf7240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8005bf7138
    Section       @ fffffa8005bf72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 8)
      Status      : 0xbe2000000005110a
      Address     : 0x00000001124412c0
      Misc.       : 0x000000d086018086
    Based on this, I would say your L2 cache was busted.
    However, other kind of failure is still possible, so I'll ask someone else to have a look

    Besides overclocking, as pointed out by carwiz, bad PSU could be the cause, messing your hardware's voltage and such.
      My Computer


 
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