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Windows 7: BSOD - ntoskrnl.exe after changing RAM. Bad RAM?

06 May 2013   #11
cipley

Windows 7
 
 

Quote   Quote: Originally Posted by Arc View Post
RAM was the first and the main culprit. A single red line in memtest indicates to corrupted RAM. As the RAM is new, get it replaced. Make it sure that the new RAM is matching with the systems specification.

Let us know how the computer is running with the replacement RAM.
thought so...I guess I'll have to help him get the replacement.
in the meantime, his laptop's now using the old RAM...until now he said there's no further BSOD occurring

another thing...the old RAM is PC12800 while the new RAM is PC10666.
the spec of his laptop says it support both. so, does it relate in any way to the BSOD or it's just simply messed up RAM?


My System SpecsSystem Spec
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06 May 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

For Non-supported RAM, the problem should be bigger. As the laptop supports the both, it appears to be a corrupted RAM only.

And if it is working good with the original RAM, let it work :)
My System SpecsSystem Spec
06 May 2013   #13
cipley

Windows 7
 
 

Quote   Quote: Originally Posted by Arc View Post
For Non-supported RAM, the problem should be bigger. As the laptop supports the both, it appears to be a corrupted RAM only.

And if it is working good with the original RAM, let it work :)
Then faulty RAM it is...

Thanks very much for your help, Arc not only this helping me solving the problem, I also get new things about troubleshooting

I hope I can contribute something to the community also, although maybe I have much to catch on....

Cheers
My System SpecsSystem Spec
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06 May 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate :)
Contribute here ... it will enrich all of us. :)
My System SpecsSystem Spec
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 BSOD - ntoskrnl.exe after changing RAM. Bad RAM?




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