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BSOD - ntoskrnl.exe after changing RAM. Bad RAM?
Hello,
My friend is experiencing BSOD many times since his laptop changed RAM. upgraded from 2GB to 4GB
Chances are the RAM is faulty, but I want to look deeper into the cause...
I attached the dump files. and also the output from WhoCrashed if it helps...
any help will be appreciated :)
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 4/29/2013 4:01:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042913-20092-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80002C7F769)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 4/29/2013 3:18:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042913-16036-01.dmp
This was probably caused by the following module: atikmdag.sys (0xFFFFF88004BB4092)
Bugcheck code: 0x50 (0xFFFFF88009001420, 0x0, 0xFFFFF88004BB4092, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys .
Google query: atikmdag.sys PAGE_FAULT_IN_NONPAGED_AREA
On Sun 4/28/2013 11:25:57 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042913-16504-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0xA (0x3, 0x2, 0x1, 0xFFFFF80002C7F82F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 4/28/2013 5:38:46 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042913-19593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002F1F21B, 0xFFFFF88002BD3090, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 4/28/2013 2:38:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042813-20607-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0xA (0xF60000, 0x2, 0x1, 0xFFFFF80002AD8B12)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 4/28/2013 1:36:59 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042813-21886-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0x50 (0xFFFFF80012ABAF38, 0x8, 0xFFFFF80012ABAF38, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 4/28/2013 12:49:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042813-22261-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002D5CDA3, 0xFFFFF88008572080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Conclusion
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7 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.