BSOD stop 0x00000101 and Memory_Management 0x0000001A--recurring

keithr524 · 29 Apr 2013

Hi, I've been getting BSOD repeatedly for the last month and it's getting progressively worse. I play Everquest 2 and can't seem to keep the client up for more than 10 mins at a time, but I'll have BSODs even without running the game.

I ran AVG pc tune-up and have updated all drivers, re-installing the Nvidia drivers.

I ran the SF diagnostic tool and attached the zip. Please let me know if you can figure out what's going on here.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KEITH-PC
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
Processor Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P2.10, 9/10/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Keith-PC\Keith
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 13.1 GB
Total Virtual Memory 31.8 GB
Available Virtual Memory 28.7 GB
Page File Space 15.9 GB
Page File C:\pagefile.sys

Thank you!

VistaKing · 29 Apr 2013

Hi keithr524 welcome to Seven Forums

Let me start you off with a memory test . Link on how to get memtest86+ on an USB below and use

RAM - Test with Memtest86+

If your test comes out with any errors stop the test and run a test on each memory Stick inside each dim slot one at a time .

Note

the tool will run on an x64 bit OS. You're booting off it not installing the tool

keithr524 · 29 Apr 2013

Thank you for the quick reply. I ran Memtest about 2 weeks ago thinking that could be the issue, but it came back with no errors after running for several hours. Even so, I replaced the memory and put the new memory in the two slots I had not previously used. I'll run it again, but have a feeling that may already be eliminated.

VistaKing · 29 Apr 2013

Recommendation : uninstall AVG PC TUNE-UP . AVG Anti-virus and install MSE .

keithr524 · 29 Apr 2013

VistaKing said:

Recommendation : uninstall AVG PC TUNE-UP . AVG Anti-virus and install MSE .

Okay, I've got them both uninstalled and Microsoft Security Essentials is running. Just had another client crash. Any other ideas?

VistaKing · 29 Apr 2013

Update the dmp files by uploading them using GRAB ALL . How's the memory test going ? Are you running dual channel kits

keithr524 · 29 Apr 2013

Here is the latest grab all. My pc didn't like my ancient usb flash drive so I couldn't get that memtest version to load. Is there another one you'd want me to try?

Thanks!

VistaKing · 29 Apr 2013

Here is the ISO file version

Burn the ISO to a cd .

http://www.memtest.org/download/4.20...+-4.20.iso.zip

Unzip the file and use any cd burning software you have to burn the ISO file . You can't just copy and paste the file .

If you have another windows 7 PC right click on the ISO and choose burn image to disc .

keithr524 · 29 Apr 2013

Okay, I have the mem test running. How do you set up dual channel test in this one?

VistaKing · 29 Apr 2013

You can't if you get any errors you will have to test each memory stick one at a time on every slot . If you have dual channel sticks and still under warranty RMA both of the memory sticks for that kit . If you don't have warranty on the memory stick(s) you would have to purchase new memory kit for dual channel .