BSOD occurs almost every week


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD occurs almost every week


    I installed new HDD when old one broke and after installing Windows I have got BSOD every now and then. Can't see what is causing it but I suspect it might be driver problem, because I wasn't sure if I installed all drivers that was necessary.

    PC specs:

    Acer Aspire 7741G
    Intel Core i3-350M
    ATI Mobility Radeon HD 5650
    4GB DDR3 RAM
    500GB WD Blue HDD
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Grabacr.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    If it does not show any error, enable Driver Verifier to monitor the drivers. Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
    ___________________________________________
    Code:
    BugCheck A, {28, 2, 0, fffff80002cc9d80}
    
    Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Okay, so I ran the memtest and got 20 errors in first cycle. During second cycle whole computer shut down probably due to overheating. I guess its a RAM problem then.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Grabacr said:
    Okay, so I ran the memtest and got 20 errors in first cycle. During second cycle whole computer shut down probably due to overheating. I guess its a RAM problem then.
    Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

    Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

    How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
    How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
    No code has to be inserted here.
    It is a RAM, a bad RAM.

    But if you have got a result like that:
    No code has to be inserted here.
    It is a motherboard issue. The particular slot is bad.

    Let us know it, to decide the next step.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I removed RAM stick from slot 1 and got errors in the 2nd cycle with stick in slot 2.
    I changed the second RAM stick to the same slot 2 and I have passed the test 3 times now. I will continue this for while longer, but seems like the problem is in the RAM stick and not in the DIMM slot.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Grabacr said:
    I removed RAM stick from slot 1 and got errors in the 2nd cycle with stick in slot 2.
    I changed the second RAM stick to the same slot 2 and I have passed the test 3 times now. I will continue this for while longer, but seems like the problem is in the RAM stick and not in the DIMM slot.
    You are in the right track. Better you give it some more time.

    If you need to replace RAM, I would suggest to get a new kit other than getting a single stick.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Yeah I tested the sticks also in slot 1 and the one stick was only that got errors. I think I buy new 4GB stick and keep the working 2GB stick "as backup". Thanks for your help with this case. :)
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    You are welcome.

    Let us know for any further BSOD.
      My Computer


 

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