Got BSOD Razer Blade 1st Gen

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  1. Posts : 212
    Windows 7 Home Premium x64 SP1
       #1

    Got BSOD Razer Blade 1st Gen


    hi guys i got my first in Razer Balade Laptop i was playing dota 2 and than when im finished i exit my game and wanted to put my laptop on sleep mode i got BSOD here is the files
    System Spec of my Razer blade laptop
    Intel® Core™ i7 Processor Dual Core w/ Hyper-Threading – 64Bit CPU: 2.8GHz (Base) / 3.5GHz (Turbo)\
    Intel® HM65 Express Chipset
    8GB Dual Channel DDR3 at 1333MHz
    ntegrated Intel® GMA HD – Mobile Mode NVIDIA® GeForce® GT 555M 2GB DDR5 VRAM Using NVIDIA Optimus™ Technology
    anyone would help it would be great thanks a lot!!!
      My Computer


  2. Posts : 212
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #2

    any help would be great thanks a lot!
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hello Amir, apparently the BSOD is caused by Renesas USB drivers.
    Code:
    *** WARNING: Unable to verify timestamp for nusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for nusb3xhc.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff800030d5156, fffff8800cd40578, fffff8800cd3fdd0}
    
    Probably caused by : nusb3xhc.sys ( nusb3xhc+1b64b )
    
    Followup: MachineOwner
    ---------
    Check for any possible driver and firmware updates in RENESAS/NEC Drivers & Firmwares

    Let us know the results.
      My Computer


  4. Posts : 212
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #4

    ya one of my usb stopped working today i will try that sorry for late reply im a bit busy
      My Computer


  5. Posts : 212
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #5

    im not good with winodws just making sure which one should i update or download from that site?
      My Computer


  6. Posts : 212
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #6

    @Arc also my first usb stopped working today and the other two are working probably i have 3 usbs in total only two of the working and one of them stopped working today could be of that and what firmrate and driver should i download from that site im not good
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Get the latest version for both the driver and firmware.
      My Computer


  8. Posts : 212
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #8

    this NEC/RENESAS USB3 Controller (uPD720200 & uPD720200a) firmwares Version 4.0.2.0/3.0.3.4 New and this NEC/RENESAS USB3 Controller (uPD720200 & uPD720200a) Drivers Version 2.1.39.0 New and this?
      My Computer


  9. Posts : 212
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #9

    or can you just give me the direct link so i can download it i don't want to messed my laptop more if you don't mind sorry im a noob
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Try these tow
    Attachment 266278
      My Computer


 
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