Frequent BSoD for ntoskrnl.exe, dxgmms1.sys when watching yt, twitch

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  1. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #31

    At least on paper... ^^

    I will run some live streams and see if it crashes, then.
      My Computer


  2. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #32

    It crashed again for ntoskrnl.exe while watching a stream.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #33

    Update your network driver, as it is old.
    Code:
    fffff880`04041000 fffff880`040c6000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Fri Jun 10 12:03:15 2011 (4DF1BAAB)
        CheckSum:         0008B67F
        ImageSize:        00085000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Get it from Realtek.

    Also, which antivirus do you use? Scan the system for possible virus infection with the following programs.


    Also try "0x0000003B" Stop error when you run certain applications in Windows 7 or in Windows Server 2008 R2
      My Computer


  4. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #34

    Arc said:
    Update your network driver, as it is old.
    Code:
    fffff880`04041000 fffff880`040c6000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Fri Jun 10 12:03:15 2011 (4DF1BAAB)
        CheckSum:         0008B67F
        ImageSize:        00085000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Get it from Realtek.
    How do I tell which one? There are 3 downloads for Win7, and I already installed 8111DP DASH All-In-One installation kit for WinXP/Vista/Win7. There's also Win7 and WinServer 2008 R2 Driver and Win7 and WinServer 2008 R2 Auto Installation Program (SID:1568649).

    Arc said:
    Also, which antivirus do you use? Scan the system for possible virus infection with the following programs.

    I have Microsoft Security Essentials, Malwarebytes Anti-Malware, Spybot - Search & Destroy and SUPERAntiSpyware installed. No experience with MSE (not done anything with it), running frequently through the others. I also have Avira AntiVir, SmitfraudFix, and SpywareBlaster. Taking a look at Windows Defender Offline from your link now.

    Can't create a Windows Defender Offline bootable, since I have no burner and my USB flash drive gives the following error message: https://i.imgur.com/EsFBQYB.jpg. Reformatting the drive to FAT32 by itself works. NTFS fails. It fails with Windows 7 USB/DVD Download Tool, too.

    Installed hotfix and rebooted.
    Last edited by enzym; 12 May 2013 at 05:37.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #35

    enzym said:

    How do I tell which one? There are 3 downloads for Win7, and I already installed 8111DP DASH All-In-One installation kit for WinXP/Vista/Win7. There's also Win7 and WinServer 2008 R2 Driver and Win7 and WinServer 2008 R2 Auto Installation Program (SID:1568649).
    You need to install this one .... As most of the people understand, I haven't explained in detail.
    Attachment 267717

    enzym said:
    I have Microsoft Security Essentials, Spybot - Search & Destroy and Malwarebytes Anti-Malware installed. No experience with MSE (not done anything with it), running frequently through the other two. I also have Avira AntiVir, SmitfraudFix, SUPERAntiSpyware and SpywareBlaster. Taking a look at Windows Defender Offline from your link now.
    Uninstall all other than MSE and MBAM.

    enzym said:
    Can't create a Windows Defender Offline bootable, since I have no burner and my USB flash drive gives the following error message: https://i.imgur.com/EsFBQYB.jpg. Reformatting the drive to FAT32 by itself works. NTFS fails. It fails with Windows 7 USB/DVD Download Tool, too.
    Not an usual situation. But in that case you have another option, via a CD. Also, you may try any of there ....


    A scan by MBAM in safe mode will also a good option, as you have it installed.
      My Computer


  6. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #36

    Arc said:
    You need to install this one .... As most of the people understand, I haven't explained in detail.
    Attachment 267717
    That's what I ended up doing. Their names still don't indicate anything to me though.

    Arc said:
    Uninstall all other than MSE and MBAM.
    Done. May I ask why so that I can understand it? Trojaner-Board.de, another forum I sometimes frequent, recommends using a combination of those tools to complement each other, saying that there is no best option - only one-eyes among the blind. People who like Windows on the other hand frequently say that Windows tools are enough, if you know the right ones and how to use them.

    Arc said:
    enzym said:
    Can't create a Windows Defender Offline bootable, since I have no burner and my USB flash drive gives the following error message: https://i.imgur.com/EsFBQYB.jpg. Reformatting the drive to FAT32 by itself works. NTFS fails. It fails with Windows 7 USB/DVD Download Tool, too.
    Not an usual situation. But in that case you have another option, via a CD. Also, you may try any of there ....


    A scan by MBAM in safe mode will also a good option, as you have it installed.
    Running MBAM in safe mode now before figuring out how these links might work differently from the ISO and the other options in Windows Defender Offline.
      My Computer


  7. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #37

    It crashed again for ntoskrnl.exe while watching a Twitch.tv stream, this time for KMODE_EXCEPTION_NOT_HANDLED though, which is only present in one of the 11 other crashes.

    >This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    >This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    >The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    Running MBAM in safe mode yesterday didn't find anything.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #38

    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  9. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #39

    It JUST crashed again while watching two Twitch.tv live streams. It didn't create a minidump though, since everything just froze in place, including the sound output and the display, which both got distorted. I've never seen that before on this PC. I had to manually reboot the system via the reset button. Not sure if driver verifier did this.

    As of this edit, the same thing happened for the second time (while watching streams) and again without crash dump. Turning off driver verifier to see if it keeps happening. The only thing I did besides activating DV was to install a few Windows updates (screenshot).
    Last edited by enzym; 16 May 2013 at 13:44.
      My Computer


  10. Posts : 24
    OEM Mircosoft Windows 7 Home Premium 64bit (6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       #40

    It crashed again after a few days of calm, this time for atikmdag.sys and ntoskrnl.exe (Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL), even with the whql driver installed...
      My Computer


 
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