Black Screen of Death or Black Gaming Screen of Death

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  1. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #11

    That's a text file not a dump file, i need the raw dump files, and if there is no dump file being created please check to ensure that they are being created upon crashing:

    Dump Files - Configure Windows to Create on BSOD

    If you find that your computer is already configured to create dump files then there is a definite problem indicating that the computer is crashing so hard it doesn't have time to create a dump file.
      My Computer


  2. Posts : 20
    win 7 64 bit home premium
    Thread Starter
       #12

    DUMP files


    Ok these may help , Blue screen viewer is showing only TWO dmp, files. BOTH are in sutex's Windows7 zip I have uploaded. The 050313..zip is the 3rd of may txt.
    Ran a program from another forum about this issue, this is the output folder zipped. Hope this will help .
    Also have set "via reg" the kernel dump , and the path shows up . So hopefully I will get a dump file. Sound like the PC needs prunes :)
      My Computer


  3. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #13

    If you get another crash please upload the dump file if one is created by running the SF Diagnostict tool again and zipping and uploading the folder it creates here, in the mean time I have asked others to take a look at this thread.
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #14

    I think you need to verify the temperatures of the system while running a stress test, i know you believe it is a driver error and it may well be but the type of errors coming from the dump files suggest a hardware error, i would start with a monitored stress test while keeping an eye on the cpu temps
      My Computer


  5. Posts : 20
    win 7 64 bit home premium
    Thread Starter
       #15

    Pauly said:
    I think you need to verify the temperatures of the system while running a stress test, i know you believe it is a driver error and it may well be but the type of errors coming from the dump files suggest a hardware error, i would start with a monitored stress test while keeping an eye on the cpu temps
    Thanks for having a look,
    It's not good news , so now I'm hoping that the hardware error , is caused by a driver , lol.
    The graphics card ATI 6950 has past , all bench test, that I have used. I was getting a VGA (sabertooth X58) LED light during the series of blacksod, recently, there where no beeps, other than the normal start up beep, I assumed that given past performance of the card, ie; Blacksod , reboot, and be able to play BF3 on ultra settings for 3 hours no problems, meant, driver error/corrupt file, something which either passes sometimes or is not loaded.
    A hardware problem that allows me to play BF3 and Planetside2 , but by moving the mouse on the desktop causes a blacksod, didn't seem to add up.

    If it's hardware then it mostly the ATI Card, it's 2 years old, is that old for a good card. shouldn't fail , should it ?. or are graphics cards more like light bulbs.

    Here are the temps you asked for:

    BIOS TEMP
    CPU 35c
    MB 32c
    MCH 43c

    BIOS Voltage:
    CPU 1.248v
    3.3v 3.008v
    12v 12.025v
    Here are my Temps at idle .........png screenshot/desktop.
      My Computer


  6. Posts : 2,573
    Win7 Ultimate X64
       #16

    Run prime again with temps on show and see how they rise, if they go up too quick/high then abort the test
      My Computer


  7. Posts : 20
    win 7 64 bit home premium
    Thread Starter
       #17

    Dsprague said:
    If you get another crash please upload the dump file if one is created by running the SF Diagnostict tool again and zipping and uploading the folder it creates here, in the mean time I have asked others to take a look at this thread.
    While using Cyberfox and watching TV windowed, this morning , another Blacksod, within 30 min of PC been on. This is after yesterday when PC was on all day/night and no Blacksod.
    Uploading files, collected after reboot.
      My Computer


  8. Posts : 2,014
    Windows 7 Professional 64bit
       #18

    From your two dump files I observe:

    Code:
     
    3: kd> !errrec fffffa8008925038
    ===============================================================================
    Common Platform Error Record @ fffffa8008925038
    -------------------------------------------------------------------------------
    Record Id     : 01ce475c64645785
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/2/2013 17:42:27
    Flags         : 0x00000002 PreviousError
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80089250b8
    Section       @ fffffa8008925190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000106a5
    Processor ID  : 0x0000000000000000
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008925100
    Section       @ fffffa8008925250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ fffffa8008925250
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008925148
    Section       @ fffffa80089252d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : Internal timer (Proc 0 Bank 5)
      Status      : 0xfe00000000800400
      Address     : 0x00003880068fac3b
      Misc.       : 0x0000000000007fff
    -------------------------------------------------------------------------------
    Both of the crashes from your logs point to the same issue:

    An internal CPU timer failed, every time it's during Processor 0 activity (CPU Core),
    every time it's also using the same CPU cache bank (Bank 5).
    This may or may not be CPU related, so first you should go to your manufacturers website and
    download and update both your BIOS (which dsprague has suggested) and any drivers related to
    your motherboard. They will most likely show up as chipset or CPU drivers.
    If that does not fix the problem, then it maybe a possibility the CPU is failing.

    Also you have an excessive amount Registry tweakers installed, Windows 7 does not require such cleaners and they may do more harm than good.
    REMOVE THESE PROGRAMS and any other such utilities installed:

    Code:
     
    Glary utilities
    Tweak now registry cleaner
    Tweak now registry cleaner 2012
    Tweaking.com\Simple system tweaker
    F Cleaner
       Note
    Windows is a closed source system. Developers of tuneup utilities and registry cleaners do not have the core code of Win 7 and are not working on definitive information, but rather they are going on past knowledge and experience, most of which is not applicable to Win 7.
    There is almost no tweaking that can be done to Win 7 to speed it up. The system is designed to diagnose itself and take care of itself which it does remarkably well. Win 7 maintains itself and that includes the registry.


    Cheers
    Dave
      My Computer


  9. Posts : 20
    win 7 64 bit home premium
    Thread Starter
       #19

    Have updated BIOS and removed software. Motherboard drivers I have where newer, than the ones at Sabertooth x58, Downloaded anyway, Then was asked if I wanted to install , the older driver during setup , said NO. So did not install. Use the intel site , and did the online check , all drivers where up to date. Should I be using this Intel_chipset_V9111025 older driver from ASUS, or keep my newer one.
      My Computer


  10. Posts : 2,014
    Windows 7 Professional 64bit
       #20

    I would keep the latest version, then monitor your computer and see if issue remains.

    Incidentally, have you tried seeing if the issue exists in safe-mode?

    Boot into Safe-mode

    cheers

    Dave
      My Computer


 
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