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Windows 7: BSOD 0x10e while watching Youtube vid, but laptop is recently unstable

15 May 2013   #51

Windows 7 Home Premium 64bit

SuperFetch has been stopped and Disabled from automatically starting.

You can find the dump file in post #43.
I could repost it, but I don't want any sort of automatic detection system to think I'm spamming the forums with my uploads. (as a teen, I've once had a 1-day ban from the Newgrounds forums due to an accident like that)

My System SpecsSystem Spec
15 May 2013   #52

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit


Just scrutinised your logs again and found AVG is causing issues, perhaps with
your network also as TCPIP errors also show:

Driver: avgmfx64.sys
Refers to: AVG Mini-Filter Resident Anti-Virus Shield
Driver: avgtdia.sys
Refers to: AVG TDI Driver
Driver: avgidsdrivera.sys
Refers to: AVG IDS Application Activity Monitor Driver
I would suggest removing AVG, even for testing purposes: Download tools and utilities | AVG UK
and as an alternative download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Microsoft Security Essentials - Microsoft Windows
Tip   Tip
Once installed, update and run full system scan

TCPIP error:

1 error : !tcpip (fffff88001663fe7)
fffff88001663fe0  24  01  08  47  10  49  8b *05  00  4c  8b  a8  88  02  00  00 $..G.I...L......
Ensure all networking/wireless adapter drivers are updated.


My System SpecsSystem Spec
15 May 2013   #53

Windows 7 Home Premium 64bit


AVG is removed. MSE has long taken it's place. For said driver-related reasons, actually.
What process would you suggest into removing the drivers? The same "rename and reboot, remove if that brings no issues" ? Or use the AVG Removers regardless?

I'll take a gander at my Network drivers. Funny how my memory reminds me now how most of my BSOD's in the past have been happening in online games. Including Rusty Hearts and Gotham City Imposters FTP.

EDIT: Will searching for updates through Device Manager suffice? Or do you recommend any sort of program to update drivers? I know how hated many of those "driver checkers" are.
My System SpecsSystem Spec

15 May 2013   #54

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit

Ahh..sorry I was looking at your previous dump files, my mistake.
Did not realise it was now uninstalled.

Best run the SF Tool again and post up a fresh log as Tom suggested and we can check.
My System SpecsSystem Spec
15 May 2013   #55

Windows 7 Home Premium 64bit

Yes, just double checked, those drivers are long gone. I've had a hunch AVG had been less and less effective. But that's a matter of taste and whatnot so I'll not clutter this topic with it.

What did you mean again with the SF Tool? I flipped back a few pages and the closest thing I can recall Tom mentioning is the SFC scan. Would you happen to mean that?
Sorry if I am mistaken. Sometimes my mind might fail me.
My System SpecsSystem Spec
15 May 2013   #56

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit

Sorry, i meant post your logs up, but run the SF Tool so we can see
how your computer looks at present:

SF Diagnostic Tool


My System SpecsSystem Spec
15 May 2013   #57

Windows 7 Home Premium 64bit

Oh right, that one.

It should be uploaded below, though you may have to deal with one problem...
See, I took a quick gander through some of the .txt files, and some things seem to be in Dutch...

So, if you have no translation expert on staff, you can freely ask me what something means in Dutch. I'll gladly translate for you.

You'll also see some old dumps in there. I've received help from a friend before with some BSOD's, and the Laptop ran properly for long enough for me to personally assume that the BSOD's these are related to can be considered solved. I simply keep them for future reference. I hope that such a thing doesn't affect the computer itself in any way? I assumed it didn't.
My System SpecsSystem Spec
16 May 2013   #58

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit

Ive asked another member to look at your logs.

In the meantime, can you run memtest please:

Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Tip   Tip
Run these tests overnight
My System SpecsSystem Spec
16 May 2013   #59

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

I also think that Memtest is the first one to do here.

CHKIMG_EXTENSION: !chkimg -lo 50 -db !rdyboost
8 errors : !rdyboost (fffff88001b64d84-fffff88001b64dbc)
fffff88001b64d80  00  4c  8b  ac *c8  70  01  00  00  4c  8b  b4 *36  98  00  00 .L...p...L..6...
fffff88001b64d90  00  41  b8  02 *ec  00  00  48  83  3d  a9  c3 *13  00  ff  74 .A.....H.=.....t
fffff88001b64da0  1a  4c  3b  fe *0c  15  45  84  45  20  75  0f *ab  c9  ff  15 .L;...E.E u.....
fffff88001b64db0  4c  72  01  00 *31  89  05  35  c4  01  00  41 *20  01  00  00 Lr..1..5...A ...

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption





Followup: memory_corruption
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
Update your Ricoh drivers, Ricoh SD/MMC Host Controller and Ricoh xD-Picture Card Controller .... those are seeming to be very old ....

fffff880`05a17000 fffff880`05a6e000   rixdpx64   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\rixdpx64.sys
    Image name: rixdpx64.sys
    Timestamp:        Thu Jun 25 13:08:50 2009 (4A43298A)
    CheckSum:         00019F7D
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Search for updates in Home | Ricoh Global

Next step, if the memtest comes clean, enable Driver Verifier.

What Dave suggested you earlier, that your BIOS version is A08. Plan to upgrade it to A09, the latest one.

BTW< another thing you should consider. It's running on the factory install over a long time. I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
BugCheck 1A, {41201, fffff68000014140, 7760000203a42847, fffffa800d20f460}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13702 )

Followup: MachineOwner
BugCheck 50, {ffffd400b64999ef, 0, fffff88001b64d81, 7}

Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
My System SpecsSystem Spec
16 May 2013   #60

Windows 7 Home Premium 64bit

Alright, once I get home I'll get started on that as soon as possible.

When talking about Bloatware, what pieces of software that are installed would you consider as such? I can imagine a few of the Alienware programs being Bloatware, but the one in particular that controls my keyboard lighting is something I've come to very much rely on. Especially since I tend to be in the dark.
My System SpecsSystem Spec

 BSOD 0x10e while watching Youtube vid, but laptop is recently unstable

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