BSOD when installing HP drivers (0x0000001E)


  1. Kampfwurst
    Posts : 1
    Windows 7
       New #1

    BSOD when installing HP drivers (0x0000001E)


    I am helping my uncle to install his newly bought hardware.
    A wireless router and a HP Photosmart 5520.

    He had BSOD once, but he doesnt really know what it means so Before it got to write down the dump files, he took the battery out of the laptop.

    Anyway, when doing the HP service "Go from USB driven HP to wireless"
    The bar progress half way, then i get the BSOD.

    I would really appriciate to get fix for this, what can i do?
      My Computer
    Quote Quote

  3. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #2



    Hi,

    Please reconfigure windows to collect the correct info
    You want small memory dumps - "MiniDumps"

    https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

    And here are the instructions for posting:

    https://www.sevenforums.com/crashes-d...tructions.html

       Tip
    Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



    Cheers

    Dave
      My Computer
    Quote Quote

 

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