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Windows 7: BSOD when installing HP drivers (0x0000001E)

04 May 2013   #1
Kampfwurst

Windows 7
 
 
BSOD when installing HP drivers (0x0000001E)

I am helping my uncle to install his newly bought hardware.
A wireless router and a HP Photosmart 5520.

He had BSOD once, but he doesnt really know what it means so Before it got to write down the dump files, he took the battery out of the laptop.

Anyway, when doing the HP service "Go from USB driven HP to wireless"
The bar progress half way, then i get the BSOD.

I would really appriciate to get fix for this, what can i do?


My System SpecsSystem Spec
.
04 May 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 



Hi,

Please reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"

https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

https://www.sevenforums.com/crashes-d...tructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave
My System SpecsSystem Spec
Reply

 BSOD when installing HP drivers (0x0000001E)




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