Continuous Bluescreens after removal of Ransom Malware


  1. Posts : 3
    Windows 7
       #1

    Continuous Bluescreens after removal of Ransom Malware


    I appologise, I am not very good at these kinds of things, introductions aside. After I removed a Ransom Malware via Malware Bytes I continue to get bluescreens reading that a change in the critical system code or data was detected, after multiple programs trying to find a virus or something that might have or has damaged my computer, not many results that haven't fixed the problem. My friend told me to use Command Prompt and use the sfc \scannow command and it found corrupted files but was unable to fix some and not even that fixed the problem, so now I am here asking for help after my friend told me to come here and do so. I have some things that might give some hints to anyone who knows, if solutions don't work, at least who ever wanted to help, tried.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D8974FA523
    BCP2: B3B7465EE9CDE311
    BCP3: FFFFF80000B96BB0
    BCP4: 0000000000000006
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050513-34491-01.dmp
    C:\Users\****\AppData\Local\Temp\WER-45723-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Hi Kingofsmash101 welcome to SevenForums


       Warning

    You will need a USB FLASH DRIVE


       Tip
    Download the Tool from a non infected PC


    Download Farbar Recovery Scan Tool

    Here Farbar Recovery Scan Tool Download

    Click on the Download Now button that goes with your bit version

       Note
    Click the Windows icon (), and then right-click Computer .Select Properties .Look for System Type: which will say 32-bit Operating System or 64-bit Operating System


    Plug the flash drive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    Restart the computer.
    As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    Use the arrow keys to select the Repair your computer menu item.
    Select US as the keyboard language settings, and then click Next.
    Select the operating system you want to repair, and then click Next.
    Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    Insert the installation disc.
    Restart your computer.
    If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    Click Repair your computer.
    Select US as the keyboard language settings, and then click Next.
    Select the operating system you want to repair, and then click Next.
    Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:
    Startup Repair

    System Restore

    Windows Complete PC Restore

    Windows Memory Diagnostic Tool

    Command Prompt

    Select Command Prompt

    In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
       Note
    Replace letter e with the drive letter of your flash drive.

       Tip
    Type the commands below to see what your letter is for the USB drive and press ENTER after each command

    Code:
    Diskpart
    List volume
    The tool will start to run.
    When the tool opens click Yes to disclaimer.
    Press Scan button.
    FRST will let you know when the scan is complete and has written the FRST.txt to file
    Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

       Note
    I will have someone create a fix if something is found
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    I probably skipped some steps, I appologise as i had no usb drive to use, I will scavange around for one but fo the time being here are both of them they had too many characters for one post so i will try to accomodate.
      My Computer


  4. Posts : 3
    Windows 7
    Thread Starter
       #4

    I probbably skipped some steps and i have no usb drive to use but i will scavange around for one. here they are (i thought my other post didn't go through, ignore that last one)
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #5

    UPLOAD FILE(s) TO SEVENFORUMS

    No code has to be inserted here.

    Recommendation :

    Uninstall Avast and install MSE

    Uninstall IObit if not listed look for Advanced SystemCare

    Run the program below as well


    http://www.bleepingcomputer.com/download/roguekiller/

    Click on Download now

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose Run as Administrator

    Press: SCAN

    ar: provide the RKreport.txt (Mode: Scan) in your reply.
    Last edited by VistaKing; 06 May 2013 at 00:29.
      My Computer


 

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