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Windows crashes when attempting to put laptop to sleep
Hi everyone,
Brand new to the forum here but it looks like you all really know what you are talking about and I could use some help diagnosing my laptop.
Issue at hand: The laptop is about 2 years old and has worked flawlessly since I got it. Just recently and out of nowhere I have been having the frequent problem of the system crashing when I close the lid to my laptop, as I always do, to put it to sleep. When I open it back up to use it again and power it on I get the screen stating that windows failed to shutdown properly and give me the options to boot into safemode or boot normally. When I attempt to start windows normally it launches the startup repair and takes about five minutes until it restarts and starts up normally. After it starts up it runs very sluggish for a while and on occasion (more frequently now) it has given me a BSOD, and performs a memory dump.
Like I said the computer just started doing this out of nowhere, and to my knowledge I have not done anything as far as changing settings or updates that I think would cause this. The problem just start a couple days ago, but it probably cannot be good for the computer to crash and shutdown like this so I would like to fix it asap.
Here is the link to the specifications for my laptop if it will help:
ASUS - K53SV
I have attached the results pulled from the diagnostic tool.
Your help is very much appreciated. I hope you guys can assist me in solving this issue!