Repeated BSOD error 0x0000001e, even after factory reset

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  1. Posts : 42
    Windows 7 Professional SP1 64 bit
    Thread Starter
       #41

    UPDATE: Here's where I am:

    - I wiped the hd with DBAN. Did a clean install of Win7.
    - Ran MBAR, got the all clear.
    - Installed Wi-Fi driver; downloaded both MSE and MBAM, which provided clear scans, as well.
    - TDSS Killer also provided a clear scan.
    - I've been following the tutorial on doing a clean OEM install, in terms of slowly adding things back.
    - I added Adobe and Java products, per the suggestion.
    - Installed and ran CCleaner.
    - Manually installed two missing drivers via Dell & Intel: USB 3.0 and the SM Bus Controller.
    - Currently have two unknown devices in Device Management. Google tells me they are a Free Fall Sensor & Fingerprint Scanner. Do I need to install these, or should I wait?
    - Installed Speccy. Temps are in 40s/50s. I can post a screencap if you guys want?
    - So far, no new BSOD yet.
    - The folks in the thread I linked above are currently helping me with my external hard drive which I have the files backed up on. Apparently, it's infected. So, as of right now, I have not been able to return the backed up files to the laptop.
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #42

    It sounds like you are nearly there Sharona. You don't need the unknown devices drivers unless you use them. The freezable sensor, I think, will park the HDD read/write heads if it senses the laptop falling, or a quick acceleration.
      My Computer


  3. Posts : 42
    Windows 7 Professional SP1 64 bit
    Thread Starter
       #43

    Britton,, I've finished adding back the files. It's been a few days going and still no BSOD. I've been monitoring the temps, which seem stable. The laptop goes home today. I explained to the owner the best I could about what to watch out for and what all I did. If she doesn't experience any problems in the next few days, I'll come back and mark the thread as solved.

    Will keep you guys updated!
      My Computer


  4. Posts : 42
    Windows 7 Professional SP1 64 bit
    Thread Starter
       #44

    Update: Checked in with the computer owner. They've had no BSOD issues! Hooray! Thank you all again! Will happily mark this thread as "Solved."
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #45

    Thank you for letting us know

    Be sure to post if they happen again.
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #46

    Good to know it's doing well!
      My Computer


 
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